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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,929 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy S9 is a great phone with a lot of features. It look great, feels great in your hands and has a very fast response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end phone for a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a higher end phone at a reasonable price. The S9 may not be the latest model, but it is still a very good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first android phone in 10 years. The transfer was easy and it only took a day to get used to the device. I don't regret the switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some technical issues with this phone. I have had Samsung's for years, but they all seem to die right on cue, just in time for the 2 year upgrade. This one is no exception. Battery draining quickly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't found anything wrong with it yet. I have had it for a short period of time but hopefully it will continue to work perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellular phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone and bestbuy was offering a buy one get one how could I refuse. my daughter and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 provides many updates features from the S7, but basic operation is still the same. The SD card from the S7 did not work in the S9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade from my S7.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the galaxy line, I had the 3, 5, 7 and now the 9. I'm hoping the battery will last longer than the previous galaxies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning Curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from a S5 to a S9 there is a learning curve. Not sure I like the curved edges. Having a hard time with the camera. Sometimes it is hard to access a picture as they are put in groups. Also it won't take a picture or it takes 20 in fast succession.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera: easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved touch sensitivity with the addition of the glass screen protector versus the s8. Screen design is also an improvement from the s8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an easy and positive experience. The rep helped me set up my new phone and made sure I didn't lose anything through the transfer process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use. The fingerprint security is so much better than my s7 was. Picture quality is amazing. So glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone upgrade Well last phone was a Galaxy J7 2017 model and decided to upgrade and this far exceeds that phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love android over Apple. The battery doesn't last as long as I would have thought with a new phone. My only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with a nice color. Sad that Samsung opted out of the headphones port in future models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LovMy New Samsung s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Samsung Galaxy fan. Got a good deal on my upgrade for Christmas. Never looking to move away from Samsung phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Amazing Phone from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Samsung Galaxy S whatever since the S5. The S9 is yet another superb example of great engineering and technology from Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PHONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS A LITTLE HARDER THAN THE LG PHONE BUT IS A GOOD PHONE. HAD TO THE DOWNLOAD THE MIRACAST APP TO PROJECT THE IMAGE ON TELEVISION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great display. The camera is spectacular. I would recommend to anyone from first time user to Samsung aficionados.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has lots of new features, coming from an Galaxy s7. I really love the Bixby translate, and I find myself utilizing on vacation.

    I would recommend this to a friend