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Customer Ratings & Reviews

Your price for this item is $699.99
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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,231 reviews
  • Rated 4 out of 5 stars

    Good phone lousy information about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. I bought it on sale and the Verizon representative informed me I would have to make payments to get the sale price. I went to the Verizon store to make a payment and was informed they couldn't accept partial payments. So I did, they charged my credit card twice and I'm currently disputing it. It would have been nice to work with a sales person who knew the details.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works just fine. The camera is awesome. Original set-up at BB was NOT flawless

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung galaxy S9 plus its a great phone with a beautiful screen and camara.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will never stray again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After suffering through 2 yrs with another brand, I finally was able to go back to Samsung and I treated myself to the S9+! I love this phone! Slim and comfy in your hand, great audio and pictures/video, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for almost 2 years and its been great. Never had any issues and still fast. Samsung still even releases security updates every month still. Cant wait for Android 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty sad that you have to go to best buy or the manufacturer to get a good price on a new phone. Good price, ordered online and picked up in store. Very smooth transaction from the order to activation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some nice improvements from the 8. Face/Iris recognition is much improved. I use 95% of the time now without issue. For the balance finger sensor location is also greatly improved. Great Phone overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... Samsung always has and continues to make one of the finest, if not the finest cell phones available... And this being the top-of-the-line makes it probably the cell phone to beat for 2018

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still one of the best phones on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my wife months ago. She was a HARD CORE iPhone user, now she wonders why the heck it took her so long to try a Samsung/Android phone. lol That being said, she absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Samsung was an S3 then switched to LG then Motorola Z and transitioning back to the S+ the difference between the latter phones is night and day. So glad Samsung kept themselves on top

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Maybe even excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used it a few days but very happy so far. Like larger size format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just switched from my Apple iPhone in am using Android for the first time since I've owned a smartphone. I must say I don't think I'll ever go back to iPhone. This is an amazing piece of hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this phone. We got a great deal on it. Love the big screen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and the battery actually stays charged for more than a day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend really likes the S9 so far,especially the camera. So far,so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9+ top of the line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great price for this outstanding phone. I saved at least $300 over any other seller as well as my provider. The phone can do everything except cook. Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this android phone. Its easy to learn all its functions. Good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung S9 +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera Really like how it translates writing of other languages to English

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s9 plus in lilac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally took the chance to upgrade and super glad i did. Love the new system and the pretty purple color for the women out here who want a phone other then black, white, or blue!! Way to go samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Samsung Smart phone for a long time. It has very good Camera.

    I would recommend this to a friend