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Customer Ratings & Reviews

Your price for this item is $699.99
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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,231 reviews
  • Rated 5 out of 5 stars

    Potentially Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to completely set-up the phone yet, the features are so many offered both by Samsung and the service provider. There seems no doubt it is a great mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Like the phone. However not happy with the 15 upda

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, lots of updates. Screen size is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my samsung s-6 plus phone when my battery in my old watch run out. I love this new S-9 plus phone, does much more than my old watch and very fast to download data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone when it was on sale for #300 off. So far I have no problems. The phone does have a little bit of AI, but as far as I know it's for the purpose of customization.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A lot of phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen nice finish battery lasts all day and then some

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use and looks great. My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had a good promotion for the Galaxky S9+. Trade in your old one. The information presented by the associate was clear and we understood what was involved with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone about a year and I'm happy with the purchase. I do wish the camera was a little bit better at night but it's better than anything I've owned before.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has good quality with good cameras built into phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace my S4, and while I am still getting use to it I have experienced one problem, it declines my phone calls and sends can’t talk right now message. Best Buy and Verizon have both tried to fix it but to no avail. I am going to see if they will replace it with another one. Except for that one problem this phone is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, however the BIXBY is more than an irritant, it is a hassle. I am looking to remove the program completely since disabling it does not keep it disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a dad who received this as their first time smart phone. I have known NOTHING about smart phones and this has been extremely easy to figure out. Glad I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're an Android User you can't go wrong with a Galaxy even if you like other phones like the pixel or G Series Samsung's flagship will always be one of if not the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It works better than another phone I have purchased! It even works where we live, which has never happened before. I would highly recommend the Samsun S9+!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features you would want. The camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had my S9+ for a couple wks, but no complaints so far. The touch screen doesn't seem to be quite as good as previous Galaxies, but wouldn't keep me from buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S9+ 64GB - Lilac Purple (Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Upgraded our Verizon contract with new Galaxy S9+ phones and are pleasantly impressed with the size of keyboard and how fast the phone charges and performs all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love wifi calling feature. Wish it was easier to find the function though, as it changed from the top pull down tab to a completely different screen in settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new phone because my other phone crapped out after one and a 1/2 years. Screen just went black on it. This phone it just takes some getting used to. But I do like it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures...clear sound...love the color.....

    I would recommend this to a friend