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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,231 reviews
  • Rated 5 out of 5 stars

    Best galaxy yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quit Samsung after I had the s4 because of the battery and storage issues. All the new features of the s9+ brought me back.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Great build software on the other hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone he built very well! Feels like a flagship but on the software on the other hand leaves something to be desired after using the Pixel for so long. I went back to my 2 year old pixel with HUGE top and bottom bezels after not wanting to deal with all the bloat ware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones! They are durable, and easy to use. I can rule the world from my S9+. Kinda wish I had waited for the Note 9, but still happy with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone,easy to use.Have not any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking screen! Some things complicated. Nice carera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgraded from Galaxy S6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from S6 to S9+. Ability to save photos & docs to micro sd is an added feature. Fantastic for both work & personal use. Love the dual lens camera too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Galaxy phone and I really enjoy the upgrade. The phone is very intuitive and customizable. Its nice to be able to get rid of the features you don't use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the S7 Edge and am so happy. The best part of this phone is the battery life. I am able to go all day and evening on a single charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny AND it works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a progression thing. I passed by the S7 and the S8 series and went to the S9. It was like going into hyper space. Great phone, computer, tv, etc. It's all that!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Screen is large, sound is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not great, little bit tinny. screen is large

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and customizable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an iPhone since iPhone 4 BUT it has been the same concept since then with a few upgrades. Sure, iPhones are easier to use but you can’t customize it like my Samsung. To be fair, I have an iPhone 7 Plus and Samsung S9 plus. I have two phones but the main phone I use is my S9+ paired with my nice ROUND Samsung watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    switched from apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks in and trying to understand but i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9+ is Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone at a very good price...thank you, Best Buy, are sending my item so quickly. I always check with Best Buy first for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been with Samsung since the start in the year of 2011. But i have Galaxy S 5 in the year of 2014. Two years later i got me a new phone. I got me a Galaxy S7 Edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Its loaded with features. My favorite is to be able to unlock with a fingerprint. My second favorite or the picture quality is so much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with Samsung for a while now and their phones have improved much. I have not had any issues with any of the phone and am content with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My 3rd samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Great Camara, extra storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 8 years to convince my husband to switch from his other brand of phone to a Samsung but he is glad that he did. Repeatedly I hear "what a great phone. "

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Joesph again at the Chino Hills store. He did another great job helping me upgrade to the S9+. Still getting used to new features. Brought Supcase to protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it right now, but let's see how long the battery works. It's a Samsung so if you get a year without having to charge it evey 4 hours, I'll be happy.

    I would recommend this to a friend