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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,231 reviews
  • Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my Samsung Galaxy S7 in for the Samsung Galaxy S9+. I just love it. The price was great, the service was great. What can I say? I'm a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't change it for anything. Been rocking the Samsung Galaxies since the S7. I love it and would never go back to an iPhone. EVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but you will need to download gboard in order to get the voice to text to work correctly. Other than that it's everything you're looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple to Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time user of Iphones. I won't put down the Iphones but I'm so glad I switched back to Android. So far, I love everything about the S9+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung phone and it's awesome, pairs up great with the Samsung Gear S3 smartwatch and keeps me informed when I can't always get to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great things about the S9, still figuring them all out. Phone arrived for pickup earlier than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my s9+ I had a s7 and this is a great upgrade process was easy to order and activate. Works well with my Samsung Galaxy Active Smartwatch

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the love, Vicwy. Thank you for sharing your upgrading experience. ^Ash Samsung

  • Rated 5 out of 5 stars

    Classy looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. Eastvale workers were quick and accurate in getting everything transferred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! It is all I would expect from a Samsung! I love the touch and all the extras that I had missed out from with my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tired of those soso phones needed a phone that works the way I needed it to, this is the one. still learning the features but so far works really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Samsung Galaxy. Have owned the 3, the 7, and now the 9S+. Obviously a big fan of the Samsung Galaxy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for everything

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I've had it for a while and really have no problems with it. I always upgrade my phone to a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is amazing!!! I have no idea why people buy iPhones with products like this on the market....really puzzles me?!?!?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. The only thing I would change is the stupid curved edges samsung insists on using on most of their phones now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone, Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is all it's cracked up to be. Got an awesome deal through Best Buy. Came super fast and packaged extremely well. Can't go wrong with these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone i loved it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about this phone,i would of gotten another one but I decided to try an iPhone but it is a great phone

    I would recommend this to a friend
  • Cons mentioned:
    Bixby button

    Rated 3 out of 5 stars

    Very crisp Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, but I have two complaints: 1) I would have liked a little larger Screen! 2) I don't like the Bixby Button! Its location results in FREQUENT inadvertantly activatiions!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It has been working great just need more time to become familiar with all the extras it has that my older phone didn't have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product to anyone who lives in the country or in a remote area with poor signal. The Iphone is the better choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am loving my new S9 Plus. And it came in my favor color also a big plus!!!! Can't say enough good things about Samsung phones!!!!

    I would recommend this to a friend