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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,231 reviews
  • Rated 5 out of 5 stars

    Great new flagship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone with plenty of zip. Added 200gb ad card so plenty of room. Love the new camera, fingerprint and retinal scans. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Samsung delivers high quality products! I especially love the purple color! Very excited about the new camera feature of the 9+!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone but can get hot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the era but would always get warm. It is easy to get this phone to overheat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is great. The great promotion made it even better. If you are a fan of Samsung phones, this one won't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and navigate through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone the most out of all the Samsung phones I've had thru the years. Love that it has the external ad slot for more data usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. I use it all day everyday for business and personal and it does everything I need and want it for. Great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panoramic view is amazing and simple to use. Also enjoy the slo-mo. Easy access to many more apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for little over a year now and it's been amazing. No problems whatsoever. I'll always be a Samsung fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone does exactly what i wanted, well worth the money spent.Hope it holds up as I have only had this phone for a couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone - why wait for the iPhone 11?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone users, why wait for the iPhone 11 when you can have all of the same specs and features today in a Galaxy S9+? This is one nice phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy 9+ buy now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy phones are the best android phones. I've owned SG 5, 7, and now 9+ and was never disappointed. Go get yourself one now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. Samsung never lets me down! The only thing I'm bummed about is it won't let me edt my videos like my last phone did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung phone and I am very pleased with it so far. I have had it about 2 weeks and do not have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my son's phone and he can't stop thanking me and telling me how awesome this phone is. Amazing phone I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The galaxy family continues to deliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have ever had a galaxy before this does not disappoint. It certainly continues to keep me from switching to a different phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone Purchases that were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and Daughter needed updates, and the staff were not only super helpful, but stayed to get us all set up. Much Appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone Purchases that were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and Daughter needed updates, and the staff were not only super helpful, but stayed to get us all set up. Much Appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and was blown away with its speed and ease of use i would recommend this phone over an iphone any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my s9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I upgrade every year with best buy around black Friday. They always have the best prices and the best staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend had to have the Galaxy S9+ so he got it and he loves it. I’m happy with the price and the 100 off I got for pre ordering

    I would recommend this to a friend