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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,231 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone his had a deep crack in it phone is a good quality phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially went into best buy to add my girls phone to my plan and we both ended up getting this phone we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Galaxy S7 Edge...getting $400 to upgrade was too good to pass up. Love the phone and all of it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Galaxy fan and am really enjoying this phone. No problem and is everything I was looking for in an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, beautiful color. Only problem is the print reader doesn't read so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several generations of the Galaxy phones. This one by far best one yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone and I can recommend this to anyone. Fast, reliable and worth the money spent on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on this phone is great and who could beat paying 300 less. I will always go to best buy when I need a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and haven't had a single problem with it. Graphics are amazing! Bixby vision is all the rage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, especially after I programmed it after the initial Samsung Switch done by your wonderful techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a fan of verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay Samsung phone!!!! I would like it better if it was under another carrier....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internals of the phone itself are great. The curved screen is another thing. For example: Buttons near the edge of the screen on the keyboard when texting are not responsive enough. You have to press very hard for the actual character to appear. Frustrating is my description for this phone. The curved screen means nothing if it does not work as intended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not the Note 5, but still good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone offers some improvements over my Note 5, even though I'm still trying to get used to the curved screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love the phone. No issues with it. I am still working on learning all the things it is capable of doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a fan of Samsung phones. Left briefly for a Google pixel but so glad to be back. Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Patrick was a huge help with this purchase and switching all of my stuff over from the old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a game changer. The camera takes outstanding photos, the display is awesome and the size is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The great camera, I can edit the video easily.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I did the video with High Definition format, the file is to big to upload to youtube. I am be able to choose the frame and time duration that what is more importance and cut out the rest. The file now can be upload to youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone convert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I converted to Samsung, and I will never go back to the iphone again, it's the best thing since sliced bread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever bought. Its been great so far. Lets hope it holds up and is not like androids of past.

    I would recommend this to a friend