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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,231 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has had a case on it since I got it but still even when dropped I've had no issues with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purple note 9, wish they made a clear otter box with the case clip. If they do I haven't found any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never fails to please. Love this phone. My only complaint is the change made requiring new charging cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on the Galaxy for life plan so I get a new one each year. Not a lot changed from the S8 but I still love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with my phone. I don't like to change phones and keep them for years. This is lasting very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, only problem is that the phone in black not coral blue, which is what I ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera and technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great service, their advice to purchase this phone was great advice. Camera technology is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I purchased the 9+. Thought it was going to be to large..but perfect! Love samsung and its products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it was a major upgrade from the S6 and lots of extras as well worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy phones are my favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design specifications and how easy they are to use. Android user for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything. Loaded with the latest technology. Samsung has blown the iphone away with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a galaxy s7 so this was a big improvement. Love the color, new camera features and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from s7 edge. Very happy! Much improved UI performance. Snappy! Awesome screen! Still excited for daily use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and im still using this up until now! planning to upgrade to newer version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were ready to switch back to Android from iPhone and the Galaxy phones are the best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were ready to switch back to Android from iPhone and the Galaxy phones are the best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can add extra memory to this phone. Well worth it for those of us who love to take pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered one of these. When I saw BB had a good deal on them, I urged her to get one. I LOVE this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Had to upgrade due to breaking other phone. Definitely a step in the right direction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty intuitive, but some things I've had to do some research on in order to figure out. I'm sure there are things I still need to figure out. Do enjoy practicing different picture taking options, but lots more there to learn as well.

    I would recommend this to a friend