48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,231 reviews
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Only thing is, it's hard to find a screen protector that works because there is a curved screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone nice clear screen, not a big fan of the curved edges on screen crack too easy. Hard to find a good case.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Nice size phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great looking phone. I love the big screen. It has a few hiccups but it's not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Still trying to work out the camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hype about the camera has me baffled. Nice phone overall. I'm sure I'll figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone so far see what happens when it gets paid off see if it looses the signal and starts acting up like old phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love new stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it is new and shiny and that is great. So far,so good. It has updated a lot and is only a couple weeks old!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Learning curve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an update from an S6 for me so lots of things had changed. Had trouble with the phone 3 days in after a scheduled update it got stuck in safe mode. Verizon couldn't fix it back to Best Buy where the Samsung guy was on hand and did fix it only to have the same issue 3 days later but after several hours of following the prompts it finally worked. Not yet sure if I will keep it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Galaxy S8 before but I think this phone drains battery faster than S8 series. Other than that, it is a good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value for daughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daughter phone broke and needed replacement and Best Buy had great deal on phones and daughter loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this phone. I really like the outside color of it. Seems to have all the bells and whistles that I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it has a beautiful screen and I love that the Galaxy phones still have expanded memory slots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big upgrade from previous phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of bells and whistles. Not real user friendly as a result. A lot of options are hidden and require a search.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm one of the rare people who switched over from Apple to Android. The phone itself and the capabilities are great but the camera sucks big time. That's the one thing I absolutely hate about this phone. The photos aren't sharp at all and if you or your subject make the slightest bit of movement, then your photos are super blurry. I would have returned the phone but I lost my receipt.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, nothing to write home about - battery life is okay a few months in, but not impressive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my recent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy so far with the S9. It’s pretty intuitive which is important because I’m not very tech savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S9+ phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok, sometimes touch screen requires two taps to get a response.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, I still have the same one. Camera is ok. I wish it had better filters.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Software, not so great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New software, not as good, as old one,in Samsung edge 7. Disappointed...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera still takes blurry pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Samsung S8+ to get the better camera on the S9+. Not seeing a significant improvement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great. When I owned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had this phone for 10 days before he lost it downtown. Loved it for those 10 days ha!

    I would recommend this to a friend