Customer Ratings & Reviews

I love this phone but 2 weeks later I found my camera lens cracked with an otterbox installed. Not very happy.

Lots of new features but just ok. Not worth the price. Only bought it because I hate iPhones

After a month of use, a small part of the bottom half of the screen stopped working. Trying to type sentences is difficult now when holding the screen in the portrait position (some apps will not allow the screen to rotate). The b and n key do not work, the backspace key is extremely slow to react, if it works at all. The up arrow for capital letters hardly works (sometimes you have to hit it a few times for it to work). The phone has NOT been dropped at all. It had been working fine up until yesterday afternoon. I will try another S9+, but if it happens again, I don't think I will go back to another Samsung phone. Best Buy will not swap the phone out, I need to put a deposit on a replacement phone which will be sent to me and then I need to send in the current phone or else my card will be charged, which is understandable. Just wish Best Buy, Samsung and Verizon would help out a little more since it is difficult to use this phone now for work.

This phone is great but with the Samsung 10 out, it may be better to get that.

Glad bought it was a great item to save all the things I bought perviously

Curved screen limits touch sensitivity, internet connectivity is marginal

Muffled when on a call periodically I don't know y but no one can hear me

I came from an iPhone X for the bigger screen and the ability to add more storage if needed. The camera definitely delivers, and the 64gb of storage is more than plenty for most. If you need more, you can just buy a microSD card (I recommend the Samsung ones) to add more room. While AR emoji is kind of gimmicky, the stickers you can get from the camera app are a lot of fun to use. Games run smoothly and the device does not stutter under general use. Definitely a great phone to go to if switching from iPhone.

Still learning about the features I can't live without

Good phone but is somewhat cumbersome to navigate.

Not much of a difference in this from the 8+ Bluetooth is terrible will not stay connected and does not support a lot of current products out there. Sad to say at the cost of the phone, it should support something that is only a year or two old.

Very easy to operate and download contact list. Synced right up to my Sampson Galaxy watch (also recently purchased). Very happy with the purchase and would recommend to others.

Bluetooth does not work well with many of my devices. The differences between this and the S8+ are unseen. If I had the opportunity to return without penalty I would. Not impressed with this phone in the least.

It's ok, not too much different that my older Samsung. Keep yours until it fails you or until they offer a much more advanced cell phone.

I WOULD NOT RECOMMEND THIS PHONE AND SAMSUNG DID NOT STAND BEHIND IT. NO MORE SAMSUNG FOR ME!!!!!!!!

I spent over a thousand dollars for this phone. At the get go spelling check wasnt as good as the S7+. From the start I didn't like the way this phone performed. I went back 2X with complains about this phone within the 14 days return policy, not once did they offer to put me into another phone. They made excuses instead. :(

camera is not that great. cant set up ring tones. not all things transferred

I have always had Samsung phones and I loved every one and this phone I hate. I am lucky if my customization's work and I can never get any notices to work. I am no stranger to Samsung but I have to say I am disappointed with this product. I have tried EVERYTHING TO fix the problems and nothing works.

with screen protector has problems also messages diaappear????

I've been a Samsung fan for years this is the first time I ever got a phone that didn't work properly I think I got a lemon but I will still continue to purchase this brand