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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,231 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great phone that i upgraded from a note 3 and never looked back. fast response and a great screen. user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the wife on my account after her having problems with Sprint. So far she loves the new phone. Great battery life and zero problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 Androids previously, so was a similar time getting used to this phone. But I really like it, the size, the fit in my hand, everything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to my latest Samsung. It appears more user friendly than my previous Samsung. The camera quality is its best feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Camera Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best camera I have ever seen in a cell phone.This phone is worth the upgrade and Best Buy always makes the transfer of phones easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great processor, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy 9 plus. This phone is easy to use and has a beautiful camera. Sound system is great and the colors are crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the S9+ Phone feels great in the hand. Really deceptive on it with it being 6" thought it would be to big but it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S9+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung Galaxy phones I have ever owned. Worked beyond my expectations. Just replaced it with a S20+

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S4....big improvement! Very fast and display is crystal clear! Love the lilac color choice also! I can't stop playing with it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Galaxy 9 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both had the 8 Plus and were very happy with them and wanted to update to the 9 Plus went it came out Great phone ice job Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone. Great Pictures. Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an 8 to a 9. This phone seems to have better clarity and is certainly easy to use. It is probably the best phone I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the galaxy phones and the purple is awesome. Just not a fan of the Bixby app and it haveing a button on the side of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Samsung will be my next phone as well. The camera is wonderful and I use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the S9 Plus, has great features and very advanced with technology. Overall it's an awesome phone and not limited like the icraps....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    samsung galaxy 9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast.takes great pictures.switched from sprint to verizon bogo offer.this is the third samsung phone ive bought from bb thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I really enjoy all the new features and I believe it was a great investment. You get what you pay for with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from a s7 edge. It was getting slow. The s9plus is slick and smooth. I still need to spend time with all the features. Great so far

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been doing alot of amateur photography lately and the dual cameras on this phone are amazing for a phone. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    More than I could imagine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great phone. Went into Best Buy looking for a Galaxy 7 and the S9 and S9+ were on sale. What a great phone and camera and features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know it. I love the battery life and fast charging. Going to try the slow motion camera When my wife performs next week.

    I would recommend this to a friend