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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,231 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone upgrade. It is easy to use and to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good phone - not much different

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my 2nd Samsung Galaxy phone. 64GB is a good amount. If need more room you can save pictures/videos to the cloud then delete off your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts longer than any phone I have ever owned. Great xamera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. The quality is amazing and camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Galaxy S9 from Best Buy. When I took it into the Destin store, they were very helpful (especially Jeff) with activation and transfer of all my stuff. Jeff even taught me about a few features on the new phone that will make my life easier. I'm very thankful he was working on Sunday! Excellent service. This is the best Best Buy. :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    WORKS GREAT NEW S9 PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT I LOVE ALL OF THE NEW FEATURES AND THE NEW CAMERA.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, meets my expectations. The camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amazing features good size great for people with big hands

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Fast, beautiful color and amazing vivid display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone and how much storage there is on it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery, awesome features, kiss your iPhone goodbye!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features with the phone. Bixby feature is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone, camera is amazing and has a stylish look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone all around!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera on the s9+. Alot better than my lg.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone the best for take pictures and internet search A1+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at everything except the phone function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Samsung Galaxy S7 Edge when there was a great deal going on and got my monthly bill to go down. New phones are usually better and have newer technology, but I must say that the phone function is the worst part of this phone. I've had several dropped calls in areas I had no issue on my old phone (same service provider) and even more frequently, the inability for others to hear me when using bluetooth in the car (same vehicle). I find it quite frustrating that a new device would perform much worse than an older version, especially for the high price they charge. I hope they can get this issue resolved and push out a fix soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from my last phone. Easy to use and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large full screen, but not much different than my S5. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very user friendly and great quality. Takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my wife,she loves it, takes great pictures.

    I would recommend this to a friend