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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,231 reviews
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my Samsung Galaxy S9+. I couldn't ask for a better phone or color. I got mine in the lilac color. The only downfall was that I had to drive to Columbus, GA to get it because it wasn't available at the Best Buy in Dothan, AL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Samsung phones for many years and they never fail to please. Transfer of everything to new phone was simplistic. Looking forward to learning all the new and updated features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Irritating and over-priced. Maybe it's just Android features or lack of. One needs to install so many 3rd party apps that end up draining the battery. There is no app that will keep the display dimmed while on a phone call. So eager to save power (during an active call) the screen saver kicks in almost immediately and you have to unlock the phone to see the display again. Although incoming texts and message alerts are set via settings to pop up on a locked screen so you can read them without unlocking the phone, they DO NOT. And again you have to unlock to view anything. Samsung's Bixby is useless and has a dedicated button that can't be reprogrammed. Camera flash on auto does not work properly and dim light shots are really poor. Otherwise the phone is fast and useful for what it was intended. I will not buy another Samsung phone in the future as there are so many other much less expensive phones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone and it's bevy of options, I can unlock my phone by pin, facial recognition, optical recognition, or by finger print reader. The audio dac in the phone is way better then my last phone so music sounds amazing either through the phone's speakers, the car's spraker(via Bluetooth), or through wired or wireless headphones. I like the slimmer width and longer body of the phone feels better in the hand then other phones on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Screen keypad is difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "A" key is hard to hit. Most times, it hits the "q". Nice camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice phone greyed upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone great upgrade Does many things and has great features easy to use?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    one hand op.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for holding with one hand... I had surgery and this was the only way I could use my fone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought about a year ago still going strong. Battery life is great. No major issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked my wife what she wanted for our anniversary and she said not an iPhone , so I told her which one and she showed me the reviews for the S9 + and got to admit I'm impressed by the screen and customization features on it. A++

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from the S8 plus. The camera is better but rest of features are the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S9+ is the best cellphone I have owned in a while. I have been a galaxy user for quite some time, however I truly love this phone. I'm still adjusting to some of the apps and have only owned this phone for one week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will be super, once I learn to use it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know its a great phone, because I've seen what my granddaughter can do on hers. I need some tutorial help so I can take advantage of all its features. I am writing this review too soon. Purchased one month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely dont have any regrets getting this phone. We liked ours so much that my parents ended up getting the same one. Samsung family ♡ favorite feature is...the Camera. People always say my pictures look professional.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the phone and curved edges a little hard to learn the new features of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S8 and the phones are very similar. The S9 seems to have a better camera. Got a great deal at Best Buy, paid even less for the gold color. The phone is in a case anyway, worth an additional $100 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My only nit pick would be screen ratio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The width is great for putting in pocket, but holding the phone horizontally for videos and games seems to cut off the image to stretch it across the length of the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby button

    Rated 4 out of 5 stars

    Beautiful display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bixby button is intrusive and unnecessary. Overall, the phone does what i need it to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with the phone, we got it just as the s10 came out so jumped on the upgrade. My brother had his for a long time. I gave him my s10 when I went to 20 and he still keeps as a spare.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Ok phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Good camera. Screen cracked pretty quick. Not sure of how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband switched from an iPhone to this awesome Samsung Galaxy S9+. He has no regrets going to Android. He enjoys watching live tv football games when he’s not home. He uses it for work as well.

    I would recommend this to a friend