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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.5 out of 5 stars with 46 reviews

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89%
would recommend
to a friend

Customers are saying

Customers highly value the Galaxy S9+ for its excellent camera and user-friendly interface. Many customers rave about the camera's capabilities, while others appreciate the phone's overall ease of use. However, some customers have expressed annoyance with the Bixby feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love the front camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an s5..I am so wowwed by this phone. The front camera and how loud it is

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great phone and great camera and easy to use Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cámara and excellent shape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best cellular, Is better than the competency and work all day long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all you need and more. It only gets better and better

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fantastic the camera is amazing exactly what i wanted

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful phone in Sunrise Gold color!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I switched from Apple phone to this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper. Memory is expandable. The case for it is awesome (see through screen). No more itunes can just uplaod from PC. easy to learn operating system. OMG I can go on and on. The only bad thing is I had to give up the paid games form Apple since they are different operating system. So so glad I made the move.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 1 out of 5 stars

    Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience all my files were deleted by a person at the store personal things I will never be able to get back when I said no don't do that . The first phone that came came with a defective screen . I had to return it then waited for pick up I showed up to be told they didn't know if I paid for it and had to pay for extra services I didnt need , and they didnt know what could be wrong with that one that glitched upon ring up, finally got it, it had no files I wanted they deleted. I went to record several hours of footage captured a bunch then several more hours of footage say the memory and file creation but reads unknown error or cannot view file . I captured things that cannot be reshot when I need the camera professionally, a horrible experience over all , a few employees were more helpful and nice the others tried to alienate me when I had paid too much freaking money for this for this to be happening also a bad feature is the old galaxy phones had these awesome hard buttons for back or view all programs current this one has it digitalized and it doesn't click it at the correct times you try to it won't you don't try to it will bad design. How Bixby randomly opens and I care less about that program is horrible, and due to curvature of the phone there is no hard case with protector out there for this model, also I liked the old hold 2 buttons and screen shot now it doesn't work correctly where your supposed to swipe your hand my screen pans all over the page resizing not capturing the screen shot horrible . Too much money for what I didnt want and didnt get what I paid for and to be able to keep things like one of a kind photos and audio and video that can never be brought back pictures of dead family now gone how dare the people who call themselves customer service the ones that disrespectfully laughed at me deleted things and made my whole experience difficult how dare you. For the few that helped thanks for doing all you and knew how to do I appreciate it over all experience was devastatingly horrible .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S9 is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the S9+.♡The features on it are amazing, the battery time is beyond expectation. If you are looking for the beat Android phone this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Samsung Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung phone user going back to flip phones. I have never had a problem with them. Another GREAT CHOICE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just switched back to Samsung leaving Apple for good. i'm extremely happy with Galaxy s9 and would recommend it to any one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone by the time. Works very good. Enough storage and great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an incredible smart phone, its functionaly and memory are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now I’m not issues with the cel phone .The best of class “androids systems “

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new phone. Great features and camera quality is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good clarity sound is excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it better than the previous model. I always like samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations. Did my research and it is what I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is really really good. I'm satisfied. They are helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Loving It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although I've only had it for 2 days now, I'm loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use.I love Galaxy phones this is my 4th

    I would recommend this to a friend