Customer Ratings & Reviews
- Model:
- EI-T5600BWEGUS
- SKU:
- 6564050
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Galaxy SmartTag2's overall performance, ease of use, and tracking capabilities. Many appreciate its accuracy, simple setup, and better-than-expected range. Some customers have experienced connectivity issues, and others feel the sound feature could be louder in noisy environments. A few have also noted concerns regarding the frequency of updates.
This summary was generated by AI based on customer reviews.
Perfect product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I put it on my keys to make funding them easier. The chime is distinct and loud enough for you to hear it several rooms away. I had to buy more for my kids. They love it too.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 of these one, one on each set of keys and another wallet. I like the fact that i can have it alery me if i leave my wallet behind. There are tons of other features including setting routines if you have a smart home and use smarthings.
I would recommend this to a friendUseful and Great Design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and size is much better than previous version .
I would recommend this to a friendNot for live navigation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good deal that i got 4 samsung tags in price of 2, but live navigation is not impressive. It do gice some location but exact location or live navigation is not so good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there RafiahQ, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy SmartTag2. Your critiques provide valuable insights that will assist us with improving our product line. The advertised Galaxy SmartTag2 provides location updates via the SmartThings Find network when other Samsung devices are nearby, and offers precise, direction-based UWB "Search Nearby" navigation when within Bluetooth range (up to ~120m). Feel free to check out, "Locate your family’s devices with Samsung Find" if you would like to learn more about this feature. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance. Thank you for being a valued Samsung customer. - Debra
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. I tend to lose stuff all the time, so this is really helpful. I like that it rings so i can find it if it is near. Definitely getting more.
I would recommend this to a friendi dont like it in white
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good and precise location tells you exactly where you are
I would recommend this to a friendWhere did i put it?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of mind when you thought youve lost your valuables. Simply have these around for peace of mind.
I would recommend this to a friendReview
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tag! I put it on my keys and I love it! High quality product
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sale on smart tag. Curb-side pickup was very fast and easy.
I would recommend this to a friendGreat Tracker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very accurate tracker and connected seamlessly to my phone. works great for tracking your luggage when traveling!
I would recommend this to a friendOk product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is pretty good, but you have to be near it for it to recognize.Battery doesn't last as long as I thought it would. Overall its okay. the apple tag is better
No, I would not recommend this to a friendGalaxy smart tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick and easy process plenty to items to choose from
I would recommend this to a friendMarco polo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for a coworker who lost their keys at work. That absolutely love it and have more since this purchase
I would recommend this to a friendBatteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complain is the short battery life, thankfully is changeable battery
I would recommend this to a friendMake sure you have a Samsung phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In all fairness for this review, the problem was with my phone. It did not work with it as it only works with Samsung phones. Too bad, it would be nice to have this tracking device for my luggage, keys, and wallet.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jeff, thank you for sharing your experience with your Samsung Galaxy SmartTag2. We do our best to provide as much information online to help our customers choose the best device to help them meet their needs on a daily basis. You can always reach out to us if you have any questions about a device to help make the best choice for you as well. Thank you for being a Samsung customer. -Elizabeth
Wrong app
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, ok. Can find my misplaced keys now with sound finder. Negative for me is app should of been put into Galaxy wearable app, not smart things app. 4 stars Got it on DOTD
I would recommend this to a friendThe features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the features it has! It has live tracking and it can find your phone and other stuff as well. Finally I don't have to call my phone when it is lost!
I would recommend this to a friend- Cons mentioned:Connectivity
Samsung - Galaxy SmartTag2 - Black and White
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came brand new, but it didn't even work properly. I was at the airport by luggage claim, and the device never connected, so i had to manually get my luggage's myself. now i cannot return the product after 30 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Klknunez! It's great to hear from you. We see that you reached out to share your experience with the Galaxy SmartTag2. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. If the SmartTag is frozen and unresponsive, you can reset the SmartTag. First, remove the battery by opening the battery cover groove. After pressing and releasing the button once, insert the battery while pressing the button again and hold it for 5 seconds until the SmartTag makes a sound. GPS signals may be obstructed in some locations, such as indoors. Set the mobile device connected to the SmartTag to use Wi-Fi or a mobile network to find the current location in these situations. If this persists, please reach out to us at Support for additional assistance. -Kelvin
Best tracker ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convenience of tracking my cat and backpack
I would recommend this to a friendAmazing product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but i may need an updated version of the same product.
I would recommend this to a friend