Customer Ratings & Reviews
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- Model:
- EF-DX820UBEGUJ
- SKU:
- 10858346
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Keyboared lag?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard has a good feel to it, however, there is considerable key lag when you press the same key twice such as in keep, root or (enter). When you press it twice, it does not record the second entry. Not sure if it is the keyboard or the tablet (SE9 FE+)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings AMB1, thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. We value your feedback and appreciate your business. A delay in key depression with the Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim could stem from a few different reasons. Software glitches, dirty connectors, or even the keyboard itself could be the culprit. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
Perfect product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convient and reliable and superb for the price as well
I would recommend this to a friendSubstandard build and bad viewing angles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like nobody at Samsung used the product before they decided to produce it and ship it to the customers. There is just one viewing angle and will work only when you sit upright on a chair and place it neatly on a desk. Try using it on a standing desk and the angle doesn’t work. One purchases a tablet because of the convenience of carrying it around and not because you want to use it as a desktop. And there’s no trackpad as well. No wonder they gave this away free with the tab. But makes the tab looks bad and i will most likely be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Michael, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer. - Debra
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect! So smooth and nice. Works really good
I would recommend this to a friendBestBuy - Buying at the Best place for originals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pick up from best buy is on time and easy experience. The store agents helped on getting the order easy and on time.
I would recommend this to a friendThis is NOT worth the price, not even on sale.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing about this keyboard case says quality. It has some of the weakest magnets to hold the tablet, its not adjustable in anyway. Samsung cheaped out on this one and it quite disappointing. Also the AI key is dumb because there is already a key combo for that, Thus this is a $50 keyboard case and a $100 AI keyboard Key. I am just disappointed, samsung are usually great for cases for their own product, so this one feels scummy, as it is not a good quality case at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Cjax2, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Great tablet cover & keyboard for on the go.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reasonably priced option to turn a tablet into an on-the-go laptop.
I would recommend this to a friendThe best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Thank you best buy for having what i needed.
I would recommend this to a friendPerfect product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent and the seller was very kind.
I would recommend this to a friendGood Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Does what is needed. Employee this was given to is happy with it.
I would recommend this to a friendSamsung case for tab 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i was looking for in a keyboard case.
I would recommend this to a friendThis product is defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this keyboard for my new Samsung Tablet S9 FE+, first one wasn’t connecting and I spent 30 minutes with Samsung customer service to find out I had a defective product. I had to exchange it, and now the second one also will not connect to my tablet. Completely unusable, and I’ll be returning it to the store. Will be going with another brand and I’m super disappointed that the product simply doesn’t work as intended, especially considering the price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JadeM, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab S10+/S9+/S9 FE+ Book Cover Keyboard Slim. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Book Cover Keyboard Slim, however, we need a bit more information than we currently have available before we can do so. Please feel free to contact Samsung Support at your leisure for further assistance and/or help with troubleshooting. Thank you for being a steadfast Samsung customer. - Debra
Better value than ipad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value added is DEXX desktop and S-pen included, can serve as wireless monitor to Win PC
I would recommend this to a friendTablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best purchases, I am very happy, excellent functions and I highly recommend it.
I would recommend this to a friendGreat keyboard/case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent accessory paired with the new Samsung Tab s10+ makes it just like a mini laptop
I would recommend this to a friendCover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a outstanding product and support from the team.
I would recommend this to a friendBe careful. Compare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I expected. When you’re in a site and you want to go back when you have to swipe the icons are really very very small. I was just playing overall disappointed in it and I’m very sorry. I didn’t get an iPad.
No, I would not recommend this to a friendMr me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look forward to using it more to increase my enjoyment
I would recommend this to a friendTrade in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a huge Samsung fan and I love all of there devices
I would recommend this to a friendNot for Tab S9 FE 5g
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. It was the wrong case for my tab S9 FE 5G. Would recommend for the stated tab on package :)
I would recommend this to a friend
