Customer Ratings & Reviews
- Model:
- EF-BX710PWEGUJ
- SKU:
- 6549942
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy Tab S9/S9 FE Smart Book Cover's high quality, ease of use, and secure fit. Many appreciate the convenient stand functionality and the protective capabilities of the case, while some find the weight to be a drawback. Positive feedback also highlights the clever design, including the pen holder and strong magnets. Overall, the cover is praised for its durability and seamless integration with the tablet.
This summary was generated by AI based on customer reviews.
Falls apart easily
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the front magnetic cover detaches too easily from the side. the back stays on fine. this cover is not durable at all. if this was not included with my s9 purchase, i would return it. in a pinch, maybe gorilla tape it in place? ...but you are better off getting a more sturdy cover.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Treetop, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab S9 Smart Book Cover . We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please do not hesitate to contact Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a steadfast Samsung customer. - Debra
lost item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a refund but they didn't give it to me! I have a lot of problems with Best Buy. They are not on the customer's side, there is a lot of delay in responding and in the end they say no! I already had a problem with a poor quality treadmill that they shouldn't sell, and now with this product that never arrived for me and I still have to pay
No, I would not recommend this to a friendSitting on a shelf :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the tablet but threw out the box for this cover. So were unable to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JanetA, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab S9/ S9 FE/ S10 FE Smart Book Cover. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Support. Thank you for being a cherished Samsung customer. - Debra
Poor Design of Tablet Cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really zero stars. Poor design. The tablet falls out. I returned it.
No, I would not recommend this to a friendTo big ordered wrong by tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another item ordered by tech in store came to pick it up and it was the wrong one to big once again had to improvise and find one instore that i am not real happy with..
No, I would not recommend this to a friendJust pay attention.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong money say to me and saying very unhappy when purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Grandma, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab S9/S9 FE Smart Book Cover. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with whatever you may be experiencing but we need more information than we currently have available before we can help! Please feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a faithful Samsung customer. - Debra
pointless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work. it would not charge so i returned it. it was more trouble than it was worth
No, I would not recommend this to a friendTablet Cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, great addition for my Samsung Tablet, it's like having a miniature laptop.
I would recommend this to a friendTablet cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cover. Tablet turns off when I close cover and comes on when I open it. Only drawback is the weight. Seems heavy to me!
I would recommend this to a friendOverly complicated abomination
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT recommend this case. This case is overly complicated and the design is poor. It is almost as heavy as the tablet itself. The folding origami stand is very limited and unstable. You can only put it in one viewing angle for portrait or landscape. The stand will only work on a flat table or surface. It is useless when sitting with the tablet on your lap. I am not confident that the case cover will stay together in my bag and protect the tablet. I use my table on planes a lot and now I have to take the front cover off and stuff it in the seat. I wish Samsung had just done another book cover case like they did for the Tab S8. That was a very functional, light and a beautifully simple case. You could easily adjust the viewing angles. You never had to worry about it breaking lose. I am going to return this and look for a 3rd party case that is similar in design to the Tab S8 book cover case. This case makes me wish I had not upgraded from the S8 to the S9. Samsung, please keep engineering simplicity and all the usecases for a product in mind when you design something. This is a step back in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alan, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab S9 / S9 FE Smart Book Cover. We appreciate your transparency. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Tab S9 / S9 FE Smart Book Cover not only helps protect from everyday wear and tear, but it also features an easily detachable platform that allows for quick transitions between portrait and landscape modes, providing an unparalleled viewing experience. With its magnetic design, you can easily detach and reattach the back cover to tailor your device to fit your everyday needs. It automatically senses when you've closed your tablet and will put it in wake-up or sleep mode as you open and close the cover. If you would like to share any additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra
Fast and Efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order was easy to place. Choosing the store pick up was smooth. Retrieving the order was awesome. Well organized!
I would recommend this to a friendAwesome tablet Great value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Pictures Great, speed of apps also Great. Easy to load information from other tablet.
I would recommend this to a friend