Customer Ratings & Reviews
- Model:
- EF-BX710POEGUJ
- SKU:
- 6599495
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall performance, protective capabilities, and sleek design of this tablet case, which users find easy to assemble and use. While many appreciate the functional additions like the foldable stand and integrated pen holder, some users have noted concerns regarding the product's weight and price point. Additionally, there are minor critiques regarding the stability of the stand in portrait mode and the strength of the magnets. Overall, the case is well-regarded for its durability and precise fit.
This summary was generated by AI based on customer reviews.
Massive buyer's regret.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, this is not a case, it's two components that gently magnetize to your tablet. They fall off all the time if your finger slips or you hold it just in the wrong way. I shouldn't be more concerned about the [exorbitantly priced] "cover" than I am about the fragile tech that it's supposed to "protect". The "stand" is the most bug-nuts concept ever, it's flimsy and sits at such a stupid angle, it's useless. I hate this case, I thought SAMSUNG used to be intelligent, but this design is one of the most asinine concepts I've ever seen. Everything it's supposed to do, it does badly. I wholeheartedly regret this purchase and wish I could refund it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Awoltrooper, thank you for taking the time to ask us your question about the Samsung Galaxy Tab S9 / S9 FE / S10 FE Smart Book Cover. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a warranty for manufacturing defects in materials and workmanship. If you would like to share nay other feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for being a steadfast Samsung customer. - Debra
Easy protaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well, works well. The pen garage is perfect. All in all, a good buy.
I would recommend this to a friendS9 Cover
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to, I like the unique folds for different scenarios.
I would recommend this to a friendGreat Device and Great Service at BestBuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Device and great assistance with choosing the right tablet from the BestBuy Associate
I would recommend this to a friendCover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for my daughters tablet. Very slim and works well to protect it.
I would recommend this to a friendWeird design, way overpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it work? Yes. But the origami design is so unnecessary and makes the product worse than a regular kickstand or a trifold stand. All of the support ends up in one corner, and the tablet just falls over when you touch it. I do like the detachable front cover, at least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy OTRainbow, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Tab S9 / S9 FE / S10 FE Smart Book Cover. We appreciate your candor as we improve the functionality and design of our product line. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra
Cover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gret cover for the tablet, I love that you can used vertical or horizontal
I would recommend this to a friendEhhhh it’s so so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price point is great! BUT The case will not stand open on its own like it shows in photos.definitely not what I thought it would be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello User912085, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab S9 / S9 FE / S10 FE/ S10 Lite Smart Book Cover. The back of your book cover folds up to create a sturdy stand supporting both vertical and horizontal viewing. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thanks for choosing Samsung! - Debra
Tablet cover
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt realize it was 2 pieces and they kept coming loose from ny tablet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Nikflo3, thanks for sharing your candor with us about your experience using the Samsung Galaxy Tab S9 / S9 FE / S10 FE/ S10 Lite Smart Book Cover. we appreciate your thoughts as we continue to innovate while improving our product line to align with the needs of our customers. If your Samsung Smart Book Cover keeps detaching, it is typically caused by the magnetic back panel slipping, worn-out hinge magnets, or using it on an uneven surface while folded. The origami-like magnetic kickstand requires a flat, solid surface to distribute weight properly. Using it on a bed, couch, or blanket causes the magnets to misalign, making the cover collapse or fall apart. Make sure you are folding the front cover into a solid triangular prism. Ensure the magnetic edge snaps securely to the rear notch; improper folding places unnecessary stress on the weaker magnetic joints. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Magnet strength
Falls Apart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magent comes apart easily. Doesnt stay together well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Trixy, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Tab S9 / S9 FE / S10 FE/ S10 Lite Smart Book Cover. Your feedback is invaluable to us as we continue to improve our product line based on our customer feedback. Samsung offers a warranty on your device for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for choosing Samsung! - Debra
Somewhat disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stylus holder fell out after a few weeks. And, the magnetic side doesn't hold well. A bit disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha PaulaD, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab S9 / S9 FE Smart Book Cover. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any additional feedback with us regarding your purchase, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
No doubt a good item, not what was needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though nothing really wrong with the item itself, this is more a complaint regarding the staff, they sold me everything as a bundle but the case and first screen they paired with it were both the wrong ones. Leaving me to have to come back for a new screen protector.
I would recommend this to a friendMediocre case but does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok case. I was hoping for something better from Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there GregK, thank you for sharing your thoughts with us about your Samsung Galaxy Tab S9/ S9 FE Smart Book Cover. Your feedback is crucial to us as we continue in our mission of innovation and the best experience possible to our customers. Please, feel free to reach out to us at any time with additional feedback about the specifics of your desires in the case or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Falls apart easily
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the front magnetic cover detaches too easily from the side. the back stays on fine. this cover is not durable at all. if this was not included with my s9 purchase, i would return it. in a pinch, maybe gorilla tape it in place? ...but you are better off getting a more sturdy cover.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Treetop, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab S9 Smart Book Cover . We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please do not hesitate to contact Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a steadfast Samsung customer. - Debra
Not designed to protect your device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is described as "helping" to protect the product- It does not. This cover leaves the sides of the device totally exposed meaning that if you drop it and it lands on one of those sides the cover will not protect the devices screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Eric, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab S9 / S9 FE / S10 FE Smart Book Cover. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would care to provide additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
lost item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a refund but they didn't give it to me! I have a lot of problems with Best Buy. They are not on the customer's side, there is a lot of delay in responding and in the end they say no! I already had a problem with a poor quality treadmill that they shouldn't sell, and now with this product that never arrived for me and I still have to pay
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Created a label but never shipped so can't get refund and cant get item
No, I would not recommend this to a friendSitting on a shelf :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the tablet but threw out the box for this cover. So were unable to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JanetA, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab S9/ S9 FE/ S10 FE Smart Book Cover. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Support. Thank you for being a cherished Samsung customer. - Debra
Poor Design of Tablet Cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really zero stars. Poor design. The tablet falls out. I returned it.
No, I would not recommend this to a friendTo big ordered wrong by tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another item ordered by tech in store came to pick it up and it was the wrong one to big once again had to improvise and find one instore that i am not real happy with..
No, I would not recommend this to a friend