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Customer Ratings & Reviews

Model:
SM-F711ULVBATT /SM-F711U
SKU:
6471911
Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Z Flip3 5G 128GB's compact size, stylish design, and ease of use. Many appreciate the high-quality screen and camera, as well as the innovative foldable feature. However, a common concern is the relatively short battery life. The phone's portability and user-friendly interface are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    Black Screen of Death

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under a year and phone experienced black screen of death. Nothing was able to fix it unless replacing the screen which cost over $400.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junky Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Screen started flashing while opening when folded within a day of using the device. Maybe I got a defective phone, but the experience of returning a defective phone through Best Buy along with it not working earned it 1 star

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    product hasnt shipped yet since 3/27

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to review when you havent reseived the product been 2 weeks already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don't have my phone to give it a review. A little disappointed actually. Thinking about canceling my order to get an iphone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good for old people!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toooo TECHY!! Tooo much stuff! Hard to work and understand. Returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. Thank you for bringing this to our attention. I see you have some concerns about Samsung - Galaxy Z Flip3 5G; being too complicated for you to use. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here is the User's Manual link, which can guide you to maximize the phone's capability.

      User's Manual
      https://downloadcenter.samsung.com/content/UM/202201/20220112001045945/SAM_F926_F711_EN_UM_OS12_010722_FINAL.pdf
      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144237875

      Have a great day.

      ^Charles Samsung

  • Rated 1 out of 5 stars

    Do NOT buy. Samsung does not support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned galaxy flagships since the S9. I traded in My S21 Ultra for the Flip 3 in December. The touchscreen is nowhere near the S21, it has a crease in the screen cover and Samsung's warranty partner refuses to perform warranty service because they are not being reimbursed by Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. Screen broke along crease while it was sitting folded untouched. Best Buy would not let me return it either. Was a fight to get it repaired under warranty and if I didn't luck out with UBreakIFix having had one of these come in EVERY DAY since it came out then it would have cost me $600 to get repaired. DO NOT BUY THIS PHONE.

    No, I would not recommend this to a friend