Customer Ratings & Reviews
- Model:
- SM-F711ULVBATT /SM-F711U
- SKU:
- 6471911
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Z Flip3 5G 128GB's compact size, stylish design, and ease of use. Many appreciate the high-quality screen and camera, as well as the innovative foldable feature. However, a common concern is the relatively short battery life. The phone's portability and user-friendly interface are frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:DesignCons mentioned:Battery life
Cool phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone wasn't bad, but I did return it. The phone would get really hot and didn't hold a long enough charge for me to use it all day for work. I like flip concept because it can fit in purse/pocket easy. I wouldn't suggest it for work services that need constant usage and long battery life.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Good Phone if you are looking for a flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received it in a deal for 300$ plus tax. Its definitely value for money at this price. I was excited about using the phone due to its compact appearance. However, the battery life was poor, had to charge it 2 times a day. Camera was not as good as compared to iphone. But the phone is not meeting my expectations and I am planning to swictch back to the iphone again.
No, I would not recommend this to a friend Don't buy this unless you have money to burn
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look, I love this thing. I can't go back to a normal candy bar phone. I was told time and time again, don't buy this. It's stupid, it's a waste of money, it's pointless, don't buy this. And yeah, it was a waste of money but I love what it offers. To the average person, durability is a massive concern. I am 7 months into having this phone and the amount of issues I have had are frustrating and Samsung support has been attrotious. But here's the thing. It's a good phone. I can't go back to a normal phone because the selfie camera with the little screen is perfect for hands free photography, how compact it is makes it great for wireless charging (although plastic and heat dont mix well), the fact it's tiny and packs a big punch with the speakers makes it a great portable speaker, it's just overall great. But it's not quite ready yet. Give it a couple years.
No, I would not recommend this to a friendCool device but bad durability of foldable screen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone purchased as a pre-order in August 2021. I found screen cracked at the hinge yesterday and the crack has a trend to extend. This issue is not covered by the 1-year warranty coming with the device
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi xwang!
Thank you for sharing the issues you are experiencing with your Samsung Galaxy Z Flip3 and leaving a review here. We are sorry to hear of the cracked hinge on your device. I know this must be frustrating. I am here to help. Kindly check these specific provisions of your device warranty:
https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty
Also, here's the link for the prices of our service:
https://www.samsung.com/us/support/repair/pricing/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Customer Service Hotline: 1-800-726-7864.
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
4. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144172094
Thank you for choosing Samsung.
- Remie
Samsung Galaxy Z Flip3 5G Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn't for Best Buy Supervisor Matt, I probably would have returned this phone. He was very patient, helpful, and had good suggestions. I am still getting used to the phone as this is the first Android I have owned. I am disappointed that the phone doesn't come with a wall plug for charging. Also, I wish Samsung had step-by-step directions on setting-up the phone. Their online manual is only somewhat helpful. The best information I received on my own was by viewing Galaxy Z Flip3 YouTube videos.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Battery & Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera isn’t as good as I thought. iPhone quality is better. Battery dies very fast.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Zflip3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not the best! Otherwise it is a good phone!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla