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Customer Ratings & Reviews

Model:
SM-F711ULVBVZW/SM-F711ULVAVZW
SKU:
6468282
Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 386 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Galaxy Z Flip3 5G 128GB for its size and camera quality, finding it easy to use and appreciating its foldable design. However, many customers express concerns regarding battery life and charging speed. The foldable feature and ease of use are highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 386 reviews
  • Rated 3 out of 5 stars

    Wil143Sil

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scared to flip open seems very fragile.... But if you're it to that then it's a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fantastic. I have put my tablets away and use the phone for everything. The flip feature makes the phone pocket perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I AM A SENIOR CITIZEN AND IT WORKS JUST GREAT. NO PROBLEMS USING IT

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months of use, screen protector starts to crack and phone take atlewat 10 hours to gully charge and the battery is the worst. Do not buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my husband who had an OLD flip phone for 10+ years. We are learning together... haha

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else! Bending cracks eventually!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just one year a pixel formed, then the dot got bigger. Then another pixel formed. After a few days the whole area that bends when you close the phone cracked and now the phone is useless. Samsung is denying its a factory problem. I rarely used the phone after the first pixel dot formed. They will not fix it for less than $400. Get the warranty extension if you buy this phone because you will need it after a year. Good luck! I would opt for a different phone. The constant bending and opening of the phone will not last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    7-9 Business Days Without Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before you buy, check that your state has a store licensed to work on Samsung phones! My factory installed screen protector is coming off and becauase the only licensed retailer in the state got a bad shipment of screen protectors from Samsung I have to mail it in. I'll be without a my phone for 7 to 9 business days and with my job I need a phone at all times. So now I have to buy a temporary phone and transfer all my data... over a SCREEN PROTECTOR! Samsung, you make great phones, but do better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Phone Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and great service at Best Buy and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Economical Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my Z3 was seamless, easy, and saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, convenient phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. The flip is great for putting in pocket or purse. The battery life has been great contrary to the reviews I read. One knock is my ring camera had a different sound for notification than other notifications. I have not figured how to make that happen with this phone. I do get many comments from people when i use my phone that they didn't know iy existed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Easy to use and no issues. Love the color

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    HORRIBLE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PHONE!! BUYER BEWARE!! I used this phone for about 1 month and decided to purchase the apple iPhone 13 pro max instead, and Im soooooo glad I did! The zflip battery is horrible, you’ll be charging a lot. Also the camera sucks. The worst part is I opened the phone one day and half the screen turned black and in the middle looked cracked. I sent it in for warranty and Samsung won’t even stand behind there piece of junk product, said it’s out of warranty and they won’t cover it and want $250 for a repair and it’s only 3 1/2 months old. You’ve been warned DONT PURCHASE THIS PIECE OF JUNK DESK WEIGHT and furthermore stay the heck away from Samsung all together!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for reaching out to us. We genuinely appreciate you taking the time to let us know of your concern about your Samsung Galaxy Z Flip3 and leaving a review here. We are so sorry that you have issues with your device. Let me help. Here is a troubleshooting link that can answer why your phone's battery quickly drains:

      https://www.samsung.com/us/support/troubleshooting/TSG01201462/

      An additional link on the Warranty coverage of your phone:
      https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144315958

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    SAMSUNG GALAXY Z FLIP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CELL PHONE. CAMERA DID GREAT ON ALL PHOTOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job By Daniel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new phone. I really appreciate all the help Daniel went through in getting my pictures and contacts transferred from my older phone on to my new one. He was very diligent in getting it transferred. Thanks again for his help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is overpriced, technically outdated, and unentertaining.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Breat Samsung Cell Phone! Z Flip 3 5G!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Phone is just AWESOME! Great Technology, Great Features! Great Functionality! Those Koreans really know how to show the USA up! Thank you Seoul Korea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone. love the fact I can carry it in my pocket without it sticking up and catching on the back of a chair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone keeps freezing up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 months and its showing its true colors, stick with a regular phone without gimmicks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for purchasing the Samsung Galaxy Z Flip3 and for sharing your review. We appreciate the details you have provided that your device freezes. We are sorry if that caused inconvenience to you. Let me help. I am sharing this link with you that contains a couple of the things that can prevent freezes and crashes in the future:

      https://www.samsung.com/us/support/troubleshooting/TSG01001416/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144184161

      Have a great day.

      - Remie Samsung

  • Rated 1 out of 5 stars

    Damage of samsung z flip 3 with in just 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I'm Bhavana I have purchased samsung z flip 3 mobile on may-7-2023. With in 2 months the flip got damaged.. I made a mistake to choose flip mobile. Please guys think twice before you buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cute phone Poor battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute phone, poor battery life. Unfortunately had to return

    No, I would not recommend this to a friend