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Customer Ratings & Reviews

Model:
SM-F721ULBAXAA
SKU:
6512617
Your price for this item is $298.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 264 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Z Flip4's ease of use, excellent camera quality, and convenient size as significant advantages. Many appreciate the improved battery life compared to previous models and the stylish design. However, some users report issues with screen durability and the hinge mechanism. The screen's susceptibility to damage and potential hinge problems are recurring concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 264 reviews
  • Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and affordable pricing. Good picture quality. No problems. Foldable phones will be the next wave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hinge issue sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone until the hinge broke on it and could not be opened up fully 1 year and 4 months later. Right past warranty of a year

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SussieS, thank you for sharing your thoughts about your Samsung Galaxy Z Flip4. We couldn't be happier to hear how much you loved your phone. If you are interested in exploring repair options for your device, please don't hesitate to reach out to the store of purchase or to us directly to review options available to you. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung - Galaxy Z Flip4 128GB (Unlocked)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Z Flip4 128GB (Unlocked) - Graphite. Good screen. Fit better in the pocket than previous S20 phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous and pocket friendly. Snappy phone overall. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is beautiful and it works great i love the foldable feature its so cute looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic galaxy flip phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this phone. It is well built. Screen is holding up good. I use it with galaxy watch 4 classic. And works good together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it excellent cellphone just like all of the samsungs phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great phone but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great phone but in my opinion, I think its too early for this type of phone. It has awesome look but little bulky when you use case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Z Flip 4

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good, but sometimes it is quiet not manageable with this mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Fun And Old School Vibe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its realtl fun to use and it feels like an old school buissness man when I close my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great smart Flip-Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice Samsung. I like Flip phones in general and it is my first smart Flip phone. The features are really good. The price was less than some models. It is easier to fit it in your pocket. I am still learning how to use this phone, but it is very intuitive. The chip is fast, and visuals are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be afraid to break it... it's not as delicate as you think!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Z Flip4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone for my wife she likes it a lot more than her Pixel 7 so far no issues or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones thus far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i loke about these is they are everything and every dream any headphone or bud user could think of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Flip 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after reading all the mixed reviews I purchased this phone and so far, I am very satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun. I use a lot of phones in my business, and this is a fun one to use. Love the fold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from Z Flip 3 (at a very low price)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color. The data was transferred from old phone to the new phone without any issues. The battery life seems to be much better than Z Flip 3. The mfg. screen cover seems to be slightly thinner (better feel) than Z Flip 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today is my girls birthday and was able to get what she wanted in order to go to metro with her flip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone ! Highly recommend...Also the customer service in Miami Beach store is amazing !

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good phone like new

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is like brand new. I have no dislikes with the phone.

    I would recommend this to a friend