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Customer Ratings & Reviews

Model:
SM-F721UZAAXAA
SKU:
11034335
$649.97

Customer reviews

Rating 4.2 out of 5 stars with 265 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 265 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves it love the features on the phone very fast too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice foldable flip phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it much more than other Samsung phones, except that it can be folded into a flip phone. Actually I find it inconvenient, because it lacks funtions like to turn it off and restart it. One needs to press 2 buttons, and it does not seem to work smoothly, camaras are not great and it lacks slot for micoSD card. You have to rely on the internal phone SSD drive for storage. Well, it is easy to put it in your pocket or purse.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TMaster, thank you for your feedback on your Samsung Galaxy Z Flip4. We completely understand that new devices can come with a bit of a learning curve and take some time to adjust and get the settings best aligned to your needs. If you are not wanting to use the buttons to turn off or restart your device, when you have the phone open to the larger display if you swipe down twice from the top the power button should appear at the top and have the menu appear without the usage of the side buttons. If you are finding the internal storage to be insufficient for your needs, while it is true it does not have the ability to use the micro SD card, you can always explore cloud based digital options to expand the storage capacity of your device. Please, feel free to reach out to the Samsung Support Team if you believe there may be something out of the ordinary occuring with the camera of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this phone very nice. You have to buy at store closer to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool pocket size cell phone. Very convenience for purses and wristlets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, love the quality and the sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best practical phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really like this phone , so practical , easy to used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best phone I’ve had I honestly had no issues with it am definitely considering going back to it because of how good it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 4 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have had in 10 years. Love the fold for in pocket put away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the colour and size of the screen for the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    FLIP REVIEW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveee the color ! One downside is the hinge of this phone. Dropped it and had to get it replaced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy Zflip review -screen flip issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To Many screen issues even after fixing them several times. front screen turns to black front screen turns yellow front screen turned green the flip locked in onetime

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mesmerising

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Z Flip impresses with its foldable design, blending style and functionality. While the flexible display and solid camera performance stand out, improvements in battery life and durability would enhance the overall experience. And its been a great experience buying electronics at BestBuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drops

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was perfect until i dropped it. It was very convenient. Now it don't open all the way.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey DianneC, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink into your charging port, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Our partners at UBreakIFix are also available to assist your repair needs. Fun Fact: The Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times! When it is most convenient for you, please feel free reach out to Samsung Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Decent phone still needs optimisations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera, aspect ratio questionable for most mainstream apps. Phone gets quite hot on just one half

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive ever purchased. The flip is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the phone nice design easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more phones change, the more they stay the sam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit different going from a regular phone to a flip... especially an iphone to one. But it's a solid phone that performs well, fits nicely in just about any pocket, and has a convenient screen on the front that you'll end up using more than you know. Overall I like it a lot and that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9.75/10

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a christmas gift for my mom and she loves it! She gets a bunch of compliments on it and it easily fits into her pockets. However the only issue we’ve found is that it doesn’t keep a good charge but as long as you keep a charger with you it’s no problem!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty screen cracks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good just for about 1yr and a half. Screen cracked within the crease.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the zflip

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. Very easy to setup and use. Great customer support.

    I would recommend this to a friend