Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 265 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Z Flip4's ease of use, excellent camera quality, and convenient size as significant advantages. Many appreciate the improved battery life compared to previous models and the stylish design. However, some users report issues with screen durability and the hinge mechanism. The screen's susceptibility to damage and potential hinge problems are recurring concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Compact size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Flip 4

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like something with a great battery. Think I’m take this back an get the s21. I like the compact size tho

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Compact size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The quality will surprise you!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but positives to say about this phone! The screen size, the camera quality, the accessibility, the display, all are excellent! However, there are few cons i can think of. 1 is the battery life is mehh, I've had better. 2 is the screen seems a bit more sensitive than the flip 3, i currently have a bruise on my display. 3 sometimes its a little difficult to answer calls without almost dropping my phone tryting to flip it open. Nonetheless, the phone is great and it will exceed your expectations and i think youll be surprised by how much like a non-flip phone it actually is!

    I would recommend this to a friend
  • Pros mentioned:
    Compact size, Foldable
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Roll the dice, its worth it.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Galaxy Z Flip4 for about 5 months now. I'm super pleased so far. I have owned several generations of Galaxy phones and am I kinda consider myself a samsung fangirl. When my old phone needed to replace I struggled to pick a new phone. I decided to take a gamble and try something very different in the flip phone. I absolutely love the fold feature. My. Phone. Fits. In. My. Pocket. Additionally, it is a nice upgrade from my last phone. A couple commplaints I have include that the battery life isn't amazing so I sometimes need to charge during the day if its a heavy use day. So I always keep a portable battery pack with me to charge. Also, I wish the front screen had more functionality. Its pretty basic. Regardless, I love my phone and I'm so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Compact size, Design

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, easy to hold and carry. Love the camera quality and the front screen. It reminds me of an old flip phone but with the latest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the flip.3 and i loved it but hated how fast the phone would die so i bought the bespoke flip on pre order and i dropped it once from my lap to the carpet floor and it literally broke so I came into.best buy an bought another brand new flip 4 cuz i just love how i can use it with one hand its perfectly compsct i love it

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 4 out of 5 stars

    Compact and won't butt dial

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main reason for buying was because I kept "butt dialing" 911 during work. This phone obviously solved that issue, but also grown to like how compact it is in my pocket. Only issue is if unlucky enough to drop on hinge, this will break. But getting a cover with hinge protection works.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    samsung flip 4

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal phone for my use. It is compact and with its closing and fold over. I don't need a case. It easily fits in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone flips right in my pocket and don't have to worry about carrying a big phone around. the two screens act as a stand and the fact there is a screen on the outside of the phone that makes it easier to see whats going on and if you flip the phone open it answers the call for you.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Half the space, same great tech!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was a gimmick but this phone is awesome! You don't know how much a phone takes up in your pocket or bag until you have a flip and only need half. The only downside is the crease but you get used to it and don't even notice it after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Overall good experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how compact this phone is and fits nicely in the jeans pocket. The display crease doesn't bother me and the battery lasts more than a day for me. Overall very happy with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Fun little device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery isnt the best and the cameras are bad by modern flagship standards, but i would totally take those trade offs. This device is so fun and pocketable.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Samsung Galaxy Z Flip4 after a friend showed his Flip3 to us. We love this phone. The fold makes it fit in your pocket so much better. It is a really great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. A little hard to open and close. I like that it's small and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact phone that is good for everyday use. Its light and high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 2 out of 5 stars

    Cool, but Screen Separates in Less than a Year

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this phone. It fits in small pockets, there are incredible custom case designs on etsy, and the themes are cute. However, the screen started de-laminating 7 months after purchase. It's under warranty, so I'm getting it fixed, but it's extremely annoying that the screen separated in under a year with normal use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Love the phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient with lots of cool features and the compact of the phone is very cool

    I would recommend this to a friend