Customer Ratings & Reviews
- Model:
- SM-F731UZEAXAA
- SKU:
- 12068105
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
The customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was amazing they walked me through every step with me deciding on what phone to chose from and i love my new phone
I would recommend this to a friendUpgrade.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new feature on the front screen, definitely much more easier to use. The crease is definitely less visible. Very happy with the new phone.
I would recommend this to a friendIt was a good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it broke after a while and started glitching it was a good purchase but itneeds to be replaced
I would recommend this to a friendMy mobile experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They made it easy to choose with better options. And fast buying experience. I will always look forward to doing my shopping with Best Buy. Loved it
I would recommend this to a friendSamsung Zflip 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smoother flip function, great settings perks, easy set up. Better and easier use on folded screen.
I would recommend this to a friendLove my flip phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I love the flip 5 more than the 3. I am goping the screen doesnt damage as quickly. Camera could be better
I would recommend this to a friendNice cute phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty convenient , it was hard at the beggining to switch from iPhone but after one month using it I’m getting enganche more and more
I would recommend this to a friendGreat phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't believe I could ask for a better phone. This is the best purchase. I think i've made.
I would recommend this to a friendCheapest price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying through Best Buy was the easiest thing ever! It was $200 cheaper than ANYwhere else and within 20 minutes I had a new phone on the way.
I would recommend this to a friendZ flip 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is in perfect, i wish they had with more capacity though like to buy on store and no online but i have no complains
I would recommend this to a friendLatest Samsung Z flip Series at BestBuy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got to purchase a latest Samsung Flip 5 Series of my choice on the day of the launch . Happy that I visited and got my mobile here.
I would recommend this to a friendPhone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I was iPhone user and I don’t regret it was a good decision
I would recommend this to a friendBought it openbox from bestbuy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got lucky with a openbox deal for this phone in June 2024. So far so good.
I would recommend this to a friendPhones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it is awesome to use good memory storage Enjoy everything about it
I would recommend this to a friendGreat phone if it dodnt have screen issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year out i have green line now i have to replace it and get a new phone. Of course samsung didnt want to replace it
No, I would not recommend this to a friendTouchscreen stopped working after software update
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was working fine until there was a software update. My touchscreen stopped working after a software update, there is not even a scratch on the phone. I reached out to samsung and went to a repair store they recommended. They shared that I need to get the entire inner screen replaced which will cost $389 dollars, I checked online and looks like a lot of people are having the same issue. Samsung is not willing to cover the replacement cost, I am never buying a samsung phone again, its feel like a scam.
No, I would not recommend this to a friendHusband’s favorite phone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bough it for my husband he loves it, said specifically the from screen he can manage app text and make phone calls!
I would recommend this to a friendZ5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really what i thought it will be .. At least not for the price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there SebastianA, thanks for taking the opportunity to review your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be currently experiencing with your Galaxy Z Flip5 and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
Great flip phone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Its pretty neat and folds perfect with no gap at all!
I would recommend this to a friendNot for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone if you are looking for a flip but the flip style just not for me
I would recommend this to a friendBrand response from Samsung
Posted .Aloha JohnH, thank you for finding the opportunity to share your sentiments with us about the Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Samsung Support if you would like to share any additional feedback with us. Thank you for being a staunch Samsung customer. - Debra