Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $749.97
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 579 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 579 reviews
  • Rated 5 out of 5 stars

    Samsung girl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung girl. Samsung just keeps showing up and showing out. Love the large cover window action. The full video screen action. Great sound. Great SUPER charging. A+ compactability. Just to say afew on the top of my head. I can't even budge from Samsung Zflip5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good has some flaws

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor can really struggle sometimes, even when there isn't that many apps up. The foldable gimmick is pretty nice, though. Screen protectors for it, though, are awful, and the other side gets dirty often. Camera looks amazing on this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, a 5 Star Experience.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the iPhone 14 Pro, this Flip 5 had a high bar to live up to. It exceeded many of the areas I expected it to fail in, and failed to meet my expectations in other areas. The battery life and general smude-heavy finish are my only gripes here - I have to keep the phone on Battery Saver when not plugged in in order to get a true full day's use out of it. However, the form factor and the fun-factor make it so that I don't care about the small sacrifices I have to make in those areas. Even the cameras perform well in most conditions. My only small nitpick there is the inability to use flash when the ultra wide camera is enabled. Overall, this blazing fast little phone is so much fun, and I would recommend it in a heartbeat.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    A new experience!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a person that wants to Try new. things, this smartphone allows me to. I have more space and portability with my device and gives great camera quality And battery life.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    To flip or not to flip

    |
    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid Apple user but this phone makes me want to switch everything. I love the compact size and the camera quality just blows me out of the water!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung z flip5

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Z Flip 5 is an excellent phone, offering the convenience of a compact design without compromising functionality. The front screen is particularly impressive, providing a seamless experience for quick tasks. However, it’s important to handle the phone with care. Opening it too forcefully could risk damaging the screen, so gentle handling is advised to maintain its longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Apple user before this phone. I'd had a Galaxy S3 once, back in the day, hated it, went to Apple, and never even thought the word Android. But man, that Galaxy Flip was cool looking. So I gave it a shot. And I will NEVER LOOK BACK!! I was so sure I'd hate it, but after a day, it was so easy to figure out and use. I don't miss my iPhone at ALL. The only downside is the battery life--this doesn't hold a candle to my iPhone for battery life, but it really doesn't matter as I'm always near a charger. Long story short: this phone is awesome! If you're on the fence, go get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of girl that doesn't upgrade her phone often but this phone has all the new features i was looking for to upgrade from my old phone which was a Note 8 so thats saying something. I've had it for 6 months and i love all new tech. Screen mirroring, screen recording and multi screen are definitely my favorite. I even bought a wallet case from amazon so technically i merged my hand clutch with my phone and its so convenient and small enough that everything fits in my pocket and girl pockets are small not lik guy pockets if you know what i mean. Plus its green my favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 5 = More than a Gimmick

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always owned Samsung phones so I wanted to try out the new Flip 5. After unboxing it, it just looked amazing. Then, turning it on is even better. It performed awesome, justifying its price. People find the fold like a gimmick but it's such a useful gimmick. The fold helps with portability and the front screen had great usage as well when folded. Also, being able to take "selfies" with the rear camera is great. Overall, I've had a positive experience with the phone so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy z flip 5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in replacement of my galaxy flip 4. The hinges is a lot more sturdy and thinner than the 4. The lcd is lit bigger screen and have better picture quality. Overall is big changes to 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised how much i liked it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about folding phones. I couldn't see their benefits for a long time. My trusty Note20 Ultra was finally showing signs of age after 3 years. I picked up the Z Flip5 for a really great price and thought, why not give it a try. I ended up really liking it. I've gotten used to the folding screen, and being careful on the inner screen since it is plastic. I do miss my Note20, but i think that's just from using the bar style phone for the last 15 years. Cameras are great quality on this phone. Both screens are very clear. Fingerprint reader is quick to recognize. Speakers are decent, but not going to host your next dance party same as any phone. On par with my fiance's iPhone 14 Pro Max. I would recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Gets Old

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for about a year and I still love it. You don't even notice the crease in the middle you get used to it super fast. I love how you can easily fold it and even after a year it is still so satisfying. I don't take a lot of photos so I'm not sure how it would compare to other phones, but for me the photos turn out beautiful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible with polarized sunglasses.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer display was incredibly convenient with the widgets and being able to flip open the phone to have to a bigger screen was amazing with it slow being able to fit in your hand perfectly without having to juggle with your fingers to reach other side. However I returned this phone due to the screen with polarized sunglasses. If you use this phone with sunglasses, it creates a rainbow effect where you can’t see anything. They need to fix this because on other foldable like the zfold 5 this isn’t an issue. I’d still have it if it wasn’t for this flaw.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is nice! It's fast,takes great pictures, and the display is beautiful! While using the phone with the display on the crease in not noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is flexible to use. Small and big at the same time. Pictures come out amazing. Very convenient for small pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, I bought it for my dad on his birthday and he loved it. I love that it can be folded because it takes up less space in your pocket. Very good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like not love…

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing phone: clear, crisp colors and text, innovative tech with fold, able to answer calls/ speak/ access some apps with screen folded. Folded phone feels bulky (harder to carry in pockets, etc.), calls on speaker not as clear sounding as would expect, and outside screen feels like it overheats sometimes. Also feels slightly heavier than previous phone so still getting used to that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Modern

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung Galaxy Z Flip 5 from Best Buy, and I’m absolutely loving it! Samsung has done a fantastic job blending modern features with the classic flip phone style. The outer cover screen is larger and more functional than previous models, letting me check notifications, take selfies, and even use a few apps without flipping it open. The main display is sharp and vibrant, with smooth performance across apps and multitasking. I was pleasantly surprised by the camera quality, especially in daylight—it holds up really well, though low-light photos could still use some improvement. Battery life is decent, lasting a full day with moderate use. The compact, foldable design makes it easy to carry, and snapping it shut is as satisfying as ever. Overall, the Galaxy Z Flip 5 is perfect for anyone wanting a unique, stylish phone with top-tier features. Highly recommend it if you want something fun and functional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool phone, love the folding of it. Easily fits in the pocket when folded, and big when unfolded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5 Flip....

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv had all of the models of the flip phone. ABSOLUTELY LOVE the Flip 5 version. Sleek clean classy and Uniquely made PHONE‼️‼️‼️ Receive lots of compliments as well as other great compliments regarding my device. Always a great conversation about it. Starts off like...OMG!!! Did you just open your phone up like that??? Wowwww thats pretty cool. Etc...A2s A2s

    I would recommend this to a friend
Sponsored