Customer Ratings & Reviews
- Model:
- SM-F731ULIAXAA
- SKU:
- 6548832
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the compact size, camera quality, unique design, long battery life, and user-friendly interface of the Galaxy Z Flip5 256GB. They appreciate its portability, durability, and innovative foldable feature. However, some customers have concerns about its durability, overheating issues, and high price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Samsung zflip 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good new phone, i like it and i love service bestbuy
I would recommend this to a friend Eh not so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen got a geen line in the fold. Folt protectors fell out
No, I would not recommend this to a friendRecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical on open box item, so far so good. Would recommend open box for anyone trying to save a few bucks
I would recommend this to a friendCould be better but not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great phone till the white line appeared in the middle by the hinge. Then it eventually died one day when I opened it up and the top half of the screen would not light up. Always had the phone in a case and took care not to drop it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy CodyB, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you would like any further assistance after reviewing the resource shared, let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Solid phone with a fun flip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am enjoying the flip 5. The crease is not too distracting, front screen works well with most apps, and is a fun divergence from a standard phone. My only gripe is the battery life. If you are a power user, you will have to charge the phone at some point during the day.
I would recommend this to a friendI love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Best Buy is my go to shop for phones. Great experience, and product was hand delivered days early, Yay!
I would recommend this to a friendWouldn't recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this phone but, the screen broke within the year. Wouldn't recommend.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Good buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was a gift and it seems to be doing a great job!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Aunt, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
Great Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contrary to popular belief, this phone is surprisingly durable in the hinge. The screen is more sensitive than traditional phone glass, but for all the hardware and software features this phone has, this phone was more than worth it for me
I would recommend this to a friendAmartphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came to best but thinking I was going to spend over $1000 but thanks to the girl that helped me she saved me a few hundreds of dollars plus I don't have to pay a monthly contract and the phone is unlocked to use with any carrier
I would recommend this to a friendZFlip5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Z flip5 and writing this review after taking sometime on it. Its a nice phone woth such featurses which inused in my my daily life for work and fun. One of the nicest phone bought.. thanks Samsung !!
I would recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, battery life is average. Wish I was able to do more on the outer screen like the Razr. Mine started creaking after 2 weeks of use. The sound the hinge makes is unnerving.
No, I would not recommend this to a friendMy baby
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it is one of the best and so easy to handle i couldn't ask for a better phone
I would recommend this to a friendIphomw
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an awesome way to start off went to the store amazing vusomer service and i love the fact that we can place orders online
I would recommend this to a friendAmazing phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm completely in love with this phone! It exceeded my expectations with all the features it has. The battery doesn't last as long as other phones, but is good enough for me.
I would recommend this to a friendCute! But is lacking a tiny bit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in LOVE with this phone! It is super cute super customizable, the only thing is sometimes the phone itself kind of bugs out. I would set a timer and it wouldnt go off, and some other things.
I would recommend this to a friendMothers Day
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a mothers day present and she loves it. Pretty awesome and great piece of innovation. Pretending to fold it to break it in half is also a great stress reliever.
I would recommend this to a friendTouchscreen stopped working after software update
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was working fine until there was a software update. My touchscreen stopped working after a software update, there is not even a scratch on the phone. I reached out to samsung and went to a repair store they recommended. They shared that I need to get the entire inner screen replaced which will cost $389 dollars, I checked online and looks like a lot of people are having the same issue. Samsung is not willing to cover the replacement cost, I am never buying a samsung phone again, its feel like a scam.
No, I would not recommend this to a friendAwesome day
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone no issues with it and plenty of storage.the customer service is amazing just over all a great time.
I would recommend this to a friendAwsome device but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i dis not rely on my phone 24/7 ot would be perfect however its achiles heel is battery for a power user it is not enough i will still give it 5 stars because feom a usability and practically standpoint it is perdect
I would recommend this to a friend