Customer Ratings & Reviews
- Model:
- SM-F741UZYAXAA
- SKU:
- 10406910
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
to a friend
AWSOME flip
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsone phone , light , Easy to used, Fast charging.
I would recommend this to a friendBAD FELX
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected , in 6 months I had 2 devices and the flex broke so no more Samsung for know
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings MarioP, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us afterward. Thank you for being a dedicated Samsung customer. - Debra
It's a good one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it. Just isnt something I see myself using.
I would recommend this to a friendExcellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!.. thanks to Best Buy!.. excellent!……………..
I would recommend this to a friendTurned Off Evertime Closed Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great till everyone I closed the phone it will turn off completely. That was annoying
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there AideeN, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, check out "Samsung phone or tablet unexpectedly powers off" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
Defective less than 3 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone for my daughter for Christmas. In less than 3 months the phone has problem. Half if the screen was white when it’s open. I went to the store to ask for a repair or change. The Best Buy guy told me I have to pay 110$ because I have total creek account otherwise I should pay for another phone. It is not fair. The phone was defective it is a company fault.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Ludy, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
Overheats all the time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model overheats regularly, weekly to multiple times a day, especially if connected to car or sitting on plugless chargers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ErinE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn more about the factors that may affect your device's temperature. If you have any questions for us after reviewing this resource or if you would like any further ass, do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
Purchased a broken phone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week of buying it took it to best buy they said they wouldn't respect the free insurance, Tyen did samsung support and they said i had to pay another 600$ basically something to do with a cord that got un connected.
No, I would not recommend this to a friendFlip 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year the screen stopped working. Was a great phone but the screen shouldnt have stopped working after only a year of having it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TaylorM, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your transparency as we strive in providing the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you would like further assistance or if you have any questions for us after reviewing the resources that have been provided. We're always happy to assist you in every way that we can! Thank you for being a treasured Samsung customer. - Debra
z flip
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ez to breakez to breakez to breakez to breakez to breakez to breakez to break
No, I would not recommend this to a friendBuy something different
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy again. I've owned every generation since they came out. I still own the flip 5 and Flip 6. The screen on the flip 5 has three half moon spots on the left side of the screen. My flip 6 has one as of now. I would never buy again and I plan on using the warranty on both.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kwas, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Z Flip6. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Okay phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was great at first but 2 months in, the screen would not turn on , only the front screen. I had warranty and got it fixed. But 3 months after it happened again.
I would recommend this to a friendSamsung Galaxy Z Flip6 512gb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my phone lasted less than 2 months. It will not charge. I had my old phone for 5 years without any issues so very disappointed in this flip phone. Hopefully they will replace it, but not likely. It is hard to rate a phone that doesnt even turn on.
No, I would not recommend this to a friendEye Catching, Fast but Not Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great, I bought it for my wife who came over from iphone so in her experience it is the best phone she has ever owned and a huge upgrade. But, rather than boasting about the obvious here are some things to consider and that should be addressed. Could be improved: Camera: It has a lower quality camera setup than even the S22 Ultra. (my personal phone) it is odd that video and camera quality is less than a few year old flagship but still takes amazing photos and videos but no ultra zoom option. Cover screen: The cover screen can be great but the features are locked behind an app for addition setup. Cool... but Goodluck (the app that allows you to customize the phone) is made by samsung im not sure why that wouldn't be included in the settings menu as she was disappointed in her cover screen features until I told her about the app. Pros: Performance: Processing Power on it is much better than the S22 Ultra Screen Quality: The screen alone on Samsung phones could be a reason enough to use flagship Samsung devices. Battery Life: If your device doesn't last all day something is wrong with your device or you have an app draining power sometimes she forgets to charge her phone and it will go over 24 hours without a charge.
I would recommend this to a friendgrabage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had phone for 3 months and now the inner screen lights up but has no touch response. After doing a little research seems to be a known issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimothyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your display. If you have any questions for us after reviewing the resources that have been shared, or if you would like any further assistance, let us know by reaching out. Thank you for being a cherished Samsung customer. - Debra
Bad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my product on Black Friday, but Best Buy cancelled my purchase saying they didn't have it. However, the product had shipped as I received a UPS tracking number. I searched for the product on the Best Buy platform and it was available, just more expensive.
No, I would not recommend this to a friendI hope your luck is better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen broke after 4 months went to 24 ultra No hits no drops. Screen just stopped working. Could be just a loose wire.
No, I would not recommend this to a friendNot charging !
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped charging in less then a year of owning it now it can’t turn on I want an exchange or partial refund!!
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is very bad at performance and gets stuck every now and then.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Abhi, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Green bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had thisndevice for 8 days before it had the black screen of death an was forced to get a replacement
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there StephanieF, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you're experiencing a black display on your device, please take a moment to review "Blank or black display on a Samsung phone or tablet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra