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Customer Ratings & Reviews

$1,099.99

Customer reviews

Rating 4 out of 5 stars with 282 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 282 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 1 out of 5 stars

    Screen damage in one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone hit all the boxes for me; excellent display, compact, fast. One month in of regular use though, and the screen bend is now flickering and causing the bottom half of the main display to flash. No cracks on the glass, dents, or missing (pre-installed) screen protector. I'm out of my return window now so unfortunately its a repair or replace for me, but HUGE buyer beware here. This phone is simply not worth it this generation or probably even the next. The screen is simply not protected from its own main feature. I requested a warranty repair from Samsung and they're offering a DISCOUNTED repair. That's right, you're still on the hook for THEIR engineering issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Redd, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Durability Issues After 2 Weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned my Z flip 6 for two weeks and am already returning it due to a defect. The hinge or screen keeps making a clicking/sticky sound when I unfold it fresh out the box. I don't want to risk holding onto the device beyond the return window and can only imagine how much worse this will get after 2-6 months. (or after 1 year warranty is over) I called a nearby Samsung authorized repair store and they assured me they could fix whatever it was under warranty, but I didn't want to go through that hassle with a brand new phone. If you purchase this, try calling your nearby repair store and pick their brain about the durability. They've seen first-hand what to look out for, what breaks, etc. Do your online research too. In closing, Samsung needs to back their durability claims if they want consumers to be confident in this VERY EXPENSIVE purchase. There's a reason these depreciate so much after purchase. Extend the warranty to 2 years. Include Samsung Care for free. Anything to help make us feel like this device will last. I'm giving up on my hopes to own a flip phone for now.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Jayteebae, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share any other feedback with us regarding the performance, durability, or functionality of your Z Flip6 or if you would like any further assistance, feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Phone Ever!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone, I love the aesthetic the flip phone gives. The flip works great, it doesn't make a noise when you flip it, in case you were worried about it sounding creaky. I'm very clumsy so I drop my phone a lot and the screen hasn't cracked at all. (I dont use a screen protector) Battery life is basically the same as the other samsungs, still good though. I know a lot of people were worried about the line down the middle of the screen where the phone gets flipped, but while your watching tiktok or scrolling google, you can't even tell there's a bend in the screen. Best camera out of any phone I've ever had. Overall, if you like samsung products, you'll love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Z Flip 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone super fast, great size and extremely durable. I did give it 4 stars because it is so hard to get your fingers in there to open it. I would tecomend this item

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    need to be cheaper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the build and how fast the CPU is. The only downside is that this phone is too expensive and there are no promotions like the pixel 9s.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Portability

    Rated 5 out of 5 stars

    Great quality phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Compact, powerful, improved cameras, durable hinge. Cons: Expensive, fragile screen, limited cover display use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well balanced and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the multiple screens with design options. Device works smoothly, and the folding works great. The battery is awesome as it charges in an hour with the cord and 3 hours if using a wire charger which is so much faster. Takes great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great flip phone fantastic quality and easy to fea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone ive ever owned, easy to use and carry around, lots of things you can do with it keeps me busy or not , sharp and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the flip

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes me back to my childhood days with all the flip phones. Although it’s a bit bulky when folded it still a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great specifications, although the top tier cameras are reserved to the "ultra" devices, its beyond good enough. If you need a better camera, you probably should get a camera. Everything else is right up there with the other top end phones. Plus it has unique features - like enabling apps on the front screen, displaying your camera view on the front screen so your subject can see the photo youre about to take. Flex mode for video chatting is super helpful! The one thing i caution you about is grit- try to keep away from small dirt and sand like substances. This phone IS rated to resist those things a little bit but if it gets behind the folding surface i imagine it could harm the phone from the inside. I will say mines been to a couple beaches and held up just fine but id still try not to take the resistance for granted.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Looking for somethinf different? Here it is!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about 5 months now after being an iPhone user all my life. I love the compact size and cool features with the foldable option. My only concern is the overuse of thw hinfeebut we'll see how well that holds up over time. I did experience some peeling around the edge of the phone do to my nail scratchinf the same area when i open the phone. Overall its a fun change to the mundane iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Samsung is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compact easy to carry, fits in my pocket. Those are what i required. It also has a large screen i like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and smooth experience I bought this product from Best Buy and had a great experience from start to finish. The ordering process was quick and easy, and the item arrived in perfect condition, exactly as described on the website. The quality exceeded my expectations and it worked perfectly right out of the box. The price was very competitive compared to other stores, and Best Buy’s customer service has always been reliable whenever I’ve had questions. I would definitely purchase from Best Buy again and highly recommend this product to anyone looking for quality and a hassle-free buying experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Zflip6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works amazing love the feel and the option to place it in picket and not being to big

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    A great Phone for Small Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Z Flip 6 phone! The front screen is a nice feature and the phone's camera takes great pics. The size is perfect for my small hands and it fits in my jeans pocket without falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Best Switch over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great! Love the design! Best switch from and Apple device to a Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh, it's okay.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you stuck with Android. Switched from IPhone to Android and decided to go back. The flip option is great but I still find myself leaving my phone open as it's more convenient. Great for those who barely use their phone. Battery life could be better. I just text/call or use Twitter and battery drains pretty fast.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for 6 month poor camera. Constant upgrade. Sometimes auto translate screen is on and I did not set. Speak to text is gone .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great Fun Phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving my flip! I have had all phones (iphones, google. motos) & yhe flip has been my favorite. The only downfall is that it heats up sometimes out of nowhere when connected to the andriod carplay.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is very excellent it is very easy to carry in the pocket and have very good design i love this phone

    I would recommend this to a friend
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