Customer Ratings & Reviews
- Model:
- SM-F741ULBEXAA
- SKU:
- 6586730
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone actually stopped working shortly after I bought it, the inside screen was black after an update, I went to my carrier and got a different phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JasmineE, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Z Flip6. Your thoughts are invaluable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to check out "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support afterward if you would like further assistance or if you have any questions for us. Thank you for being a cherished Samsung customer. - Debra
Not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned. I like the size and style, but it was freezing. I know its a minor thing, but too expensive for it to not be working smoothly. I didnt want to bother with tech support as i was so disappointed. I also noticed the battery life was not the best. I switched to the s24 ultra and love it
No, I would not recommend this to a friendGood phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so well made, it’s perfect for crowded pockets, it fits on very small handbags.
I would recommend this to a friendGreat phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it more than the Razr from Motorola. Still miss my Fold 5 but it was just too big
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone and great customer service. Definitely recommend
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had thisbphone for abwhil and no issues at all. Mint condition. Definitely worth the purchase.
I would recommend this to a friendFun Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Folding screen is fun to use. It has good screen and crease doesnt bother at all.
I would recommend this to a friendFlip
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my flip and the customer service was great and received a great help
I would recommend this to a friendSamsung is Junk - Avoid at all costs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk Internal screen went blank after 7 months - Samsung says there is damage to the internal screen, but I can't see any. The local rep tried to tell me that there were scratches on the outside case and that was physical damage. Guess what if you have your phone in your pocket with your keys it will get scratched. The inside screen doesn't get touched, yet that is what goes wrong with these pieces of junk. My iPhone has the same scratches, yet works perfectly. Guess I need to go back to Apple products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Xpllaketapps, thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Z Flip6 has been tested and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you have any questions for us or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Great phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone- Really cool concept, no issues what so ever.
I would recommend this to a friendBest Buy needs to just close
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give the phone & Best Buy 1 star, but only because there is no option for 0 stars. The phone has had major glitches since day one. And Best Buy unfortunately does not honor the products they sell. They tell me I have to return it to a Samsung store, the closest one being over an hour away. Of course I did not purchase the phone from Samsung, I purchased it from Best Buy along with literally thousands of dollars of merchandise over the years (TV's, washer/dryer, laptop, etc). Never again, I will cheer when I hear the news that they have finally gone under, it will be a well deserved collapse.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Mike, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Z Flip6, however, we need more information than we currently have available before we can properly do so. Please reach out to Support at your leisure for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Great Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift got her a new phone for her Birthday she definitely liked it
I would recommend this to a friendDont buy !!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen dont work anymore it has to be replaced and its expensive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy LauraM, thank you for taking the time to share your experience with using the Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer. - Debra
Terrific lovely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow best of best. Lovely service excellent customer’s care
I would recommend this to a friendI loved it till I didn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this phone. It was the perfect size. The features were great. But in less than a year, the screen went blank. None of the certified Samsung dealers near me would touch the phone. It turned out to be a faulty hinge, though you couldn't see any damage. The phone wasn't dropped or abused. I will say my husband has the identical phone and it has worked very well.
I would recommend this to a friendDisappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a defect at the hinge that will cripple the internal display, go completely black and this happened approx. 5 months after purchase. When it was sent in to Samsung for repair, the stated it was damaged and not covered under warranty. I searched online and there were multiple reports of the same defect explaining you can press the display screen at a certain spot and it will help. It only worked once, and after that did not work again.
No, I would not recommend this to a friendFlip phone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sucks i feel like i was ripped off It broke in three months it was under warranty however i was told it would break again i use for work so i had to replace at my expense I lost 800 dollars
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey HectorM, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you would like further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer. - Debra
Open Box was not the way to go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is specifically for the 'Open Box' purchase. Best Buy listed the phone as 'Open Box - Good Condition'. Which means the device functions, has only minor cosmetic defects, and may be missing non-essential items. While the phone had been factory reset, there was a Google Account associated with the phone. Samsung does not remove the Google Account when a phone is reset, and the only way to access an use the phone. As such I purchased a phone that I can not use.
No, I would not recommend this to a friendAWSOME flip
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsone phone , light , Easy to used, Fast charging.
I would recommend this to a friendVery disappointed with Samsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone for my wife, she loved it, until the main screen gave out after only 6 months of owning it, with a case mind you all the time, reached out to Samsung, and and after they evaluated it by a technician said that it was out of warranty, very disappointed by their lack of accountability, after years of being a Samsung costumer, I'm leaving the brand
No, I would not recommend this to a friend