Customer Ratings & Reviews

enjoying everything about it. Great features. Not an ultra, but worth it

Switched from an iphone... been using the iphone from the first generation... was nervous of the switch... used smart switch and it made the switch a breeze...

The battery life is good and perfect for watching the movies and more and cover screen is very helpful

Great phone, great to have in pocket Reliable, durable screen protector

Best Buy tricked me with the $250 gift card ad when buying the Flip 6 I ordered this phone on 8/6 and was supposed to get an egift card of $250. 3 days went by and I didn't receive any emails so I reached out. They told me to call the support since the egift card was put on hold for some reasons. Fine, I called them and they told me that they were not able to process the egift card and would replace it with a physical one and I would receive it 7-10 business days (that was 8/10). So I was supposed to receive the gift card maximum on 8/23. Guess what? I did not receive it. Contacted them again (3rd time) and they kept tranferring me around and after 1 hour, they told me that it would take maximum of 15 business days and they had to request another department to send me updates. It is already a joke at this point. So, I waited another 5 business days and NOTHING happened. I reached out again on 8/30 (4th time), and they confirmed that the physical gift card was canceled. This time, they offered me 12500 points so I can convert it to $250 reward, and I would see the points in my account after 48h. I waited and NOTHING happened. So I contacted them again on 9/4 (5th time - 1 month after the purchase). I wanted to return the phone for full refund but they wouldn't let me since it was out of return window. Then they offered to refund $250 back into my account and I would receive an confirmation email. I have not received any email regarding this refund confirmation . And, through all of this, Best Buy never reachs out to me with any updates, and only when I contact them, they would act like they try to resolve the problems but in fact, NOTHING happens.

Don't skeptical of switching from iphone to android. Obviously it comes withbits major changes at first but after the second week you question why you waited so long to switch. I love the flip motion and the live wallpapers for the front closing screen. Phone is surprisingly very very durable.

It Was recommended by the associate pedro in the manchester location.i was going to get a moto flip but was debating due to the stores display being warn and only a few months old.this was more expensive but worth the investment.i haven't used samsung since the galaxy 5.glad to see major improvements.iphone definitely has a better camera only by a small margin

I got this phone loved it so much but after time the screen crease got bad, i never slammed my phone or anytbing i think it might have been like trapped heat or somethinf from keeping it in my bra lol

My phone is exceptional I almost cried when my first order was out of stock but best believe that it was worth the wait. I would definitely buy this again.

Awesome phone! Glad i got it! If you have the money i would definitely get it!

I love this phone. Battery last a long time. Filming my sons games with this is the best. Hold it partially folded and sideways makes it easy to record. The selfies are the Best.

The phone has great features and in bestbuy we get the phone easily available

Got this phone for my wife she loves it!! Excellent choice in colors she loved the color i chose for her. The camera quality is the best! Couldn't expect less from samsung.

My very awaited Flip Z-6! Im so very excited to use... very compact & easy to carry...fit in every small purse of pocket!

Daughter loves her phone. Works amazing ans up to her needs. Color is so cute.

Love my new phone i will definitely be going back to best buy when im reday to upgrade!!

I love my phone Samsung because is small and I can carry easy in my packets

I will say i kinda liked this phone. It did everything it needed to. But not 10 months in, and i do take care of my things. The main screen went black and stopped working. The cover screen still works but i cannot do anything important on the phone so i had to replace my phone. i paid alot for this phone for the screen to completely go out. I also hate the radiation this phone puts off. I hate that i work in the medical field and this phone could malfunction a heart monitor, so i had to leave at my desk and not carry around my patients.

Bought this for my son and he does nothing but rave about this phone. From the color, to the functionality he goes on and on about how the phone is exactly what he was looking for.

Love my phone easy to travel portable fits in pockets as well