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Customer Ratings & Reviews

Model:
SM-F741ULGEXAA
SKU:
6586734
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Customer reviews

Rating 4 out of 5 stars with 282 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 282 reviews
  • Rated 5 out of 5 stars

    Lo mejor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camara exelente, bateria duradera..perfecto, es compacto

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pictures good phone like the flip of it very nice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Copl phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Cover screen size increase is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing to use and it’s fancy. It is the best purchase to get. Don’t walk run to buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not at all good. The screen gets damaged very faster

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ravi, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind, Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you would like further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Nice for less than 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use for just under 6 months then main screen just went dark. I can only use the outer small half screen which means I'm limited to the widgets I had set up when I first got it. I should've set up a lot more! Since I bought the warranty from Best Buy, I'm hopeful that they'll help make it right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Flip phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Agent showed me everything i deeded to know. Product is top notch .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best phone I've ever had, it's very comfortable and its operating system is very good, I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flip phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Highly recommend product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure if its a hardware or software probelm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 month review phone was working fine until the screen blacked out, did some research and it could be Samsung issue software.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Donjuice, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flip. Feels retro with the new technology. No issues. Great buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Repair Required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware. I have the Samsung Flip 6, I thought for easy carry. I am not a happy customer now. I've had it under 1 year and the screen went black and unuseable. There were no drops or cracked screen. I woke up to an unuseable black screen. I had to pay $600 to replace the screen. I had reviewed youtube on tapping places if wire was loose. The screen has many wires and things on it. Its much more involved than normal screen. Buyer Beware. This was a good idea to fold phone but not ready for sale. Never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flip6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying my birthday gift Flip 6 I gave him last May

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and flexible model but low battery life

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Main/internal screen becomes unresponsive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is barely 2months old, never been dropped. Main/internal screen becomes unresponsive and now it went black and unable to use it anymore. Mini screen is still working. There's no Physical damage to my phone and was working fine except it get heated sometimes, for example when hotspot function is activated.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha LeonardoM, thanks for taking the opportunity to share your feedback with us about the Samsung Galaxy Z Flip6. We value your feedback. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iphone 13 pro max i am obsessed with this phone i love all the cute cases i could get for it and how i could customize it and really make it my own i recomend it to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's my best store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanto la rapides y respuesta en tienda el mejor servicio y amabilidad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another Samsung phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone. The novelty of the flip wears off after a while and it's just another Samsung phone at that point. Hard to find screen protectors.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha LeeM, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. Please take a moment to review, "Care for your Samsung foldable phone" to learn more about your device care. If you would like to share additional feedback with us or if you would like any further assistance, feel free to reach back out at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    It’s a great one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has great features and in bestbuy we get the phone easily available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my wife she loves it! She like the convenience of the front screen.

    No, I would not recommend this to a friend