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Customer Ratings & Reviews

Model:
SM-F741ULGEXAA
SKU:
6586734
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Customer reviews

Rating 4 out of 5 stars with 282 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 282 reviews
  • Rated 5 out of 5 stars

    Flip phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd unlocked samsung galaxy flip phone i have purchesed from Best Buy. Every order was placed with ease and i love getting gift cards i can then use on cases and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I use it for work and its battery life is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flip phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sucks i feel like i was ripped off It broke in three months it was under warranty however i was told it would break again i use for work so i had to replace at my expense I lost 800 dollars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best flip phone ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this phone! I have been wanting this phone for months. I finally got it and I'm so happy I got it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant display issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 replacement phones now due to the main display going out. This happens suddenly without any reason. These phones are prone to having screen issues. You have been warned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Pbadmin, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support afterward if you would like further assistance or if you have any questions for us. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung is Junk - Avoid at all costs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk Internal screen went blank after 7 months - Samsung says there is damage to the internal screen, but I can't see any. The local rep tried to tell me that there were scratches on the outside case and that was physical damage. Guess what if you have your phone in your pocket with your keys it will get scratched. The inside screen doesn't get touched, yet that is what goes wrong with these pieces of junk. My iPhone has the same scratches, yet works perfectly. Guess I need to go back to Apple products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Xpllaketapps, thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Z Flip6 has been tested and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Support if you have any questions for us or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Happy with my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking to upgrade for some time and I'm very happy with my new phone. Also, i couldn't say no to the promotion you have: $250 gift card & and upgrade to 512 gn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so well made, it’s perfect for crowded pockets, it fits on very small handbags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and great customer service. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it more than the Razr from Motorola. Still miss my Fold 5 but it was just too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it and it’s my first samsung in my entire life . Excited to learn new gadgets the phone is lovely fits into my hands and i dont regret it at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy needs to just close

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the phone & Best Buy 1 star, but only because there is no option for 0 stars. The phone has had major glitches since day one. And Best Buy unfortunately does not honor the products they sell. They tell me I have to return it to a Samsung store, the closest one being over an hour away. Of course I did not purchase the phone from Samsung, I purchased it from Best Buy along with literally thousands of dollars of merchandise over the years (TV's, washer/dryer, laptop, etc). Never again, I will cheer when I hear the news that they have finally gone under, it will be a well deserved collapse.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Mike, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Z Flip6, however, we need more information than we currently have available before we can properly do so. Please reach out to Support at your leisure for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! And will buy again. As advertised

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned. I like the size and style, but it was freezing. I know its a minor thing, but too expensive for it to not be working smoothly. I didnt want to bother with tech support as i was so disappointed. I also noticed the battery life was not the best. I switched to the s24 ultra and love it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flip

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my flip and the customer service was great and received a great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folding screen is fun to use. It has good screen and crease doesnt bother at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had thisbphone for abwhil and no issues at all. Mint condition. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I loved it till I didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone. It was the perfect size. The features were great. But in less than a year, the screen went blank. None of the certified Samsung dealers near me would touch the phone. It turned out to be a faulty hinge, though you couldn't see any damage. The phone wasn't dropped or abused. I will say my husband has the identical phone and it has worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone- Really cool concept, no issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift got her a new phone for her Birthday she definitely liked it

    I would recommend this to a friend