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Customer Ratings & Reviews

Model:
SM-F741ULGEXAA
SKU:
6586734
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Customer reviews

Rating 4 out of 5 stars with 299 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 299 reviews
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    My honest Review! Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! ❤️ The camera quality is amazing and I love the new look. Amazing phone, come with a free $250 Best Buy Gift card! I love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most unique phone I have every owned! Fast response times and Great looking screen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Unique and stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very unique and stylish. I like how small it fits in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone The battery stays for a long time without charge

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung flip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work perfect love the way it flips open reminds me of the old phones love the pictures are clearl

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Compact and turns heads. My favorite Samsung phone yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots if usefull functions like the translation when on phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Greatest galaxy phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works perfectly and looks so nice also has agood camera

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love it love the flip phone part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    zip

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love the flexibility and camera, easy to use and to carry arround

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung flip great to hold and quick use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great kittle VERY comfortable to use and hold phone. but has limited choice of what to place on front display. Worked loke a samsung but i been having tons of issues with servic elately eveb switched porviders and this phone wasnt able send text. then had no service. but most ljlely this was poevider issue. i had an opme box and noone helpled me how pt od text. i returned it as imat this point best bjy doesnt support samsung any more and iwasnt sure if this phone is good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general I love the phone. Love the video quality. It's very cute and handy when it's folded.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone in early December, 2024. The phone worked great for 11 months, then the charging port failed. That was replaced under warranty at uBreakiFix, but it still wouldn't charge via port; they said it was a software problem. Then, less than a week later, the phone froze, the main screen would not respond. I had to send the phone to Samsung repair in Texas. They fixed it under the 12-month warranty, but I had no phone for over a week, and since it has an esim, I didn't have access to my phone number, which was a nightmare. I acquired a Moto G 2025 as a backup phone, which worked great. I have been a Samsung customer for decades (x495 flip, S5, S10), but the Z flip has a design flaw that allows dust to enter through the hinge and freeze the main screen. The whole experience with my Z Flip6 has been so unpleasant, my next primary phone, if I stick with a flip, will probably be a Motorola Razr.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha KevinN, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer what is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also feel free to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your devices. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    A fun phone until it wasn’t…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone as I’m partial to the new flip phones. Had a bad experience with a moto flip phone so figured we’d try Samsung. The phone was great til one day we were on a roadtrip and the inner screen stopped responding to touch. It was fine most of the trip, till we were almost to our destination. Upon our last stop we needed to google something and the center screen was no longer functional out of nowhere. The front screen still worked fine so any widgets were still functional. I also know someone who has one of these and has loved it. If you want to run the risk, I do recommend making sure you set up your voice commands as had we done that the phone would have retained some more functionality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great flip phone fantastic quality and easy to fea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone ive ever owned, easy to use and carry around, lots of things you can do with it keeps me busy or not , sharp and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Would recommend. Love the nostalgia that it brings

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautifull phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull phone! Love the way it looks! So styles

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Galaxy flip 6 in yellow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful and sleek phone, it has improved it's hinge protection and i don't have to worry about it bubbling up any more. I love it very much and the golden yellow color is stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Being best parent in world...l'm still cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the samsung fold phone for my teen age daughter for her 18th birthday this year. I got a lot of hugs & kisses. This is the idea phone for a young person that loves fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Samsung flip amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love it! Easy to operate and very cute design.

    I would recommend this to a friend