Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
SM-F741ULGEXAA
SKU:
6586734
Loading...

Customer reviews

Rating 4 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip6's overall performance, portability, and camera quality as standout features. The design and compact size are also appreciated by users. While the battery life and processor speed receive positive feedback, some users have noted that the phone can run hot when open.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 299 reviews
  • Rated 5 out of 5 stars

    as of April 2026

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use this as a secondary phone. It's great and compact. I had the urge to upgrade to the new flip 7 but the smaller form factor of the 6 made me stop and rethink.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone and nice to have a flip phone again.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works fast and the camera is nice also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the flip

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes me back to my childhood days with all the flip phones. Although it’s a bit bulky when folded it still a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good but...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone performs very well, I had to send it in for warranty after a few months of use because the screen stopped working. I just received it again and will continue to use it, I hope it doesn't fail again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations ProfrCuellar, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like any further assistance after reviewing the resource provided, feel free to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Great appeal, bad for constant usage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a year. The phone first started to peel the protective layer around the main display. Then a horizontal white line appeared over the bend of the display. Shortly after that, the lower middle section of the screen failed and began flashing a light green color across the entire area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Flip 6

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this mobile, I previously had Z Flip 4 which was also good, but I prefer newer versions. I use it for work and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My awesome flip

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow my new flip phone is a really hot easy to use I have been showing my phone to everyone my daughters want one now they said how much and once i told then they told me I dont care 2 of them are buying one soon there waiting on black friday deals but anyways is a great sell. Affordable for what it does .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, samsung galaxy flip is product is really awsome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife. Works as expected. Quality seems good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My little guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy it fits easily in my pocket not too big just perfect love how it's so handy to even take a picture and love the cases you can buy for it and the colors they have too

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Portability

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super compact, it fits in every pocket, great for woman's small pockets, and the front camera is of great use with the front screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Gifted my mom

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Mom and she loves it! Very comfortable to use and camera is top notch!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black screen

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features of samsung phones and had previously gotten two older models of this phone. Unfortunately, I have had the flip6 for less than a year and the screen will go completely black if I flip the phone closed. Like the phone will still play music/videos and take screen shots, but the actual screen will stay black for a bit. It seems like the period of time the screen stays black is increasing as the days pass. The older models I had lasted well over a year with no issues so I don't know if it is just this specific model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings EricaG, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Z Flip6. We appreciate your feedback as we improve the functionality and performance of our devices. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. Your Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. If you would like further assistance afterward, please let us know by contacting Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Best Buy Employee

    Rated 4 out of 5 stars

    Cool phone

    |
    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Cool phone- screen gave out on me before i had it a year

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Geeat phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I love how it can be small and folded or left normal size. The camera features with the fold are really handy. Everyone comments how cool it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Emmanuel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, the best I have used so far, I gave it to my wifeas a birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy for all my Best Buys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy flip phone 5. Its my 3rd, because I also had the 4 and 5. The customer service reps at BEST BUY are always helpful explaining the details and offerings of deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very handy and useful, Its been 2 years now and its not malfunctioning on me

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone charges fast love the flip on it screen is bright and full

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to purchase a new phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is going to be the new way I'll be Purchasing my new phones going forward. I got a great deal, its unlocked, I got Geek Squad protection and I was able to seamlessly get my phone service connected with my current carrier.

    I would recommend this to a friend