Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.97
Save $500.02
The comparable value is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 277 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 277 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice photo

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone everything is perfect I can rate to 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box - excellent condition from Best Buy. Phone was in mint condition with no problems whatsoever. Great value relative to paying sticker at one of the large phone carriers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen is more fragile than told

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen somehow broke after a month while closing it. Not sure how as there was no rock or anything there when closing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great change of pace

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone after eyeing this for a year. Absolutely love this phone! After some adjusting and customization, it feels more functional than my old iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a great experience so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in an excellent condition and just loving the phone. Got 100$ cashback too which is amazing. Thank you, Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good present choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and good present for your wife or love one

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Flip 7 is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very different than most phones. Everyone says it’s a cool phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy and sleek

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flip aspect of the phone is amazing with the interface shows what you need . Its basically business on the front and party on the back

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Zflip 7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good buy the battery last me all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have using Samsung for many years, tv sets an cell phones, no claims about it. Best Buy has been the best place to get them, when we need it Geek Squad has always been there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone perfect gift truly amazing you not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great, no isssues easy to use and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Z flip 7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for over a month now and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new bestie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this phone. So durable and fun! Great camera and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun New Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my phone, it has a lot of cool upgrades and features compared to my iphone 13, the only bad thing is the front camera is iffy, but the back camera is beautiful. And you can fold the phone to take selfies lol

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My cellphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cell, are so beautiful and so fancy, i recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Cute Phone, Reduces Screen Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a chronically online girl in my 20s, not only is this phone cute, it reduces screen time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Slightly heavy but overall its amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    samsung galaxy z flip

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device ! love my samsung device works amazing. Takes great pictures too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    not happy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted a flip phone small and fit perfect in my pocket or purse. I tray my fold 6 to get it but very disappointed cuz when I put the one in my pocket is heat up very hot. So I don’t use it cuz I am afraid. I seek Best Buy see if I can exchange to different model but Best Buy is saying if I don’t have membership so they can’t do anything for me

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there VanessaN, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Flip7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung