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Customer reviews

Rating 4.7 out of 5 stars with 246 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-246 of 246 reviews
  • Rated 2 out of 5 stars

    Very Gimmicky!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very gimmicky! Hardly works as desired. Bluetooth keeps disconnecting. Battery doesn’t charge for over 10 hours. Overall a bad experience when I compare it with my previous Samsung products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Siddhant, thanks for contacting us to share your sentiments about your experience using the Samsung Galaxy Z Flip7. We value your feedback as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Z Flip7 is equipped with a larger 4300 mAh battery. Working together with its powerful processor, its efficiency has also improved for an all-day battery life with up to 31 hours of video playback time. Plus, the super-fast charging means shorter breaks in between sessions. Please take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, let us know by contacting Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now a good product. Just purchased and people are already complaining that they can't hear me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MissG, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Flip7. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Please feel free to review, "Microphone issues with Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the phone for a little over a month and the inside screen is blacked out but the outside screen work... :/ no.. it did not get wet of physically damaged.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AnneciaF, thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Z Flip7. We appreciate your thoughts as we strive to improve the durability and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take a look at, "Blank or black display on a Samsung phone or tablet" to help resolve what you've described to be experiencing with your display. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung galaxy z flip 7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went black after 2 months, no help to get replaced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Good camera and easy to use! Very convenient to handle and carry .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z flip 7 is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the zflip 7 it's the perfect phone for me. Build quality is great and it adds tons of character to my day.

    I would recommend this to a friend