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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 110 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and screen quality. Many also appreciate its good battery life and unique design. The new color options are another positive aspect highlighted by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 110 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love this device so much so far! Was worth the switch from apple

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flip 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while i switch over to android. Im impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. What a great improvement, worth the trade in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing. The club has it for a few days. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im liking the new colors, the front screen is so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crease is gone so better viewing , no "good" cases available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So compact its the best easy to use and very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to zflip 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone.still learning all the ins and outs of its capability.finding new items daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone with lots of customization!! Was an iPhone user but not anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Flip Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out the flip phone secrets I love this new phone. I can do most of what I need to do without opening up the phone. The secret is viewing one of the many videos that show you how best to use the phone many capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Z Flip7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Galaxy Z Flip I've owned. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Flip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as a early Xmas gift and loving it so far. Just wish that there were more cute durable cases that protects the entire phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun phone with super cool customization and widgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy flip 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted the galaxy phone for my mom, a little upgrade from her past phone and she really loved it, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone and the color also amazing color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used iphone for 10 years and switched to z flip 7. I am still getting used to the different feature of OS, but I have no complaints and very much enjoying my new z flip 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone if you want to try something new. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Bigger screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its bigger than the five, but the screen freezes up most of the times.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ZakieraH, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the larger display size of your device. We know how frustrating it is when you are experiencing freezing with your device, and we have a great article available to assist you with this titled "Samsung phone or tablet freezes and crashes". We also have an article available to help you adjust the refresh rate for your device titled "How to adjust refresh rate options on your Galaxy phone or tablet". Lastly, we have our team of experts available to assist you further through chat if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    new cellphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buying experience. I would highly recommend Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The phone is very weak.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It breaks very quickly. I have one phone and I told you it hasn't even been a year and suddenly it can't display pictures for me to see. I took it to a repair company and they said I dropped the phone and the screen broke. I didn't even drop it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Chhay, thank you for taking the time to share your experience with using the Samsung Galaxy Z Flip7. Your constructive feedback allows us to make improvements on our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Z Flip7 has suddenly stopped displaying your photos, please be sure to clear the Gallery app cache/data, check for hidden albums, and grant storage permissions. Go to Settings > Apps > Gallery > Storage and select "Clear cache" and "Clear data". Long-press the Gallery app icon, tap the app info icon (top right), go to Permissions > Photos and videos, and set to Allow all. Open Gallery, tap the three lines (Menu) or three dots, select "Hide or unhide albums," and toggle off any hidden albums. If you have any questions for us or if you would like further assistance after following the troubleshooting steps shared, please do not hesitate to reach out to Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung