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Customer reviews

Rating 4.6 out of 5 stars with 110 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and screen quality. Many also appreciate its good battery life and unique design. The new color options are another positive aspect highlighted by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-110 of 110 reviews
  • Rated 5 out of 5 stars

    Flip 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone I ever had. Takes awesome pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone i like the way it operates from single to tablet mood

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get notifications for so many apps. I changed it after my screen was getting lift. Dont recommend

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha DanielaS, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Control notifications on your Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. Also check out, "Care for your Samsung foldable phone" to learn how you can keep your device in its pristine condition. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Wose flip yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ansolutely love Samsung flip phones and have owned everyone since they existed, but this model 7 is the worse. I get no signal at all in places i normally get signal. I have tried it all. It does it quite often. Buy at your own risk. Im hoping samsung will fix this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kiki, thank you for taking the time to share your experience with using the Samsung Galaxy Z Flip7 with us. We value your feedback as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Check out, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing with your connectivity. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Womp womp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone however, if you are darker the camera will wash you out and make you look like the walking dead. It makes absolutely no sense that the front camera is amazing but the back one looks like a flip phone from the early 2000’s. Outside of that the phone offered a lot of nostalgic fun that we don’t see with a lot of devices anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen phone, Delays, No Refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-ordered a Samsung phone for next-day delivery — it was delayed, then stolen before it even got to me. FedEx delivered an empty box. Best Buy reshipped, promised next-day delivery again, and delayed it again. After almost two weeks of waiting, I canceled. My daughter had already traded in her iPhone for this. Still no refund. Just excuses and runaround from customer service. Worst buying experience I’ve had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short months my screen had a glitch where the phone folds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lildavidd98, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Flip7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but without having more information available regarding what you may be experiencing with your display and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste moving to this model. Fell off things a lot due to balance and size

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TerryM, thank you for sharing your experience using the Samsung Galaxy Z Flip7 with us. We value your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having any details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further. I suggest contacting Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    fits in your pocket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this flip 7 for my husband, it is a really good sturdy easy to use and read phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It is the perfect phone to fit into your pocket Dont have any complaints about it.

    I would recommend this to a friend