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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 35 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Z Flip7 512GB (Unlocked), particularly its portability and ability to fit in small spaces. Users also appreciate the camera quality, noting improvements in speaker volume compared to previous models. The phone's overall performance and size are additional aspects that customers find appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Rated 5 out of 5 stars

    FlipZ 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the compact size is so great. Over all a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best z flip yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of seemingly small improvements but they all add up to a significantly better experience. The outer screen is larger and more useful. The slightly wider size made the phone more usable when opened. The hinge is a lot smoother and feels more solid than ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Flip Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out the flip phone secrets I love this new phone. I can do most of what I need to do without opening up the phone. The secret is viewing one of the many videos that show you how best to use the phone many capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device so much so far! Was worth the switch from apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used iphone for 10 years and switched to z flip 7. I am still getting used to the different feature of OS, but I have no complaints and very much enjoying my new z flip 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great screen protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZAGG offers durable protection, but quality control and customer service have generated consistent complaints. While many users are satisfied, others report recurring issues. Here’s the breakdown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it :) better than iphone i honestly was debating for a long time and im glad i made the change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is quick and powerful with fun hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Bigger screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its bigger than the five, but the screen freezes up most of the times.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ZakieraH, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the larger display size of your device. We know how frustrating it is when you are experiencing freezing with your device, and we have a great article available to assist you with this titled "Samsung phone or tablet freezes and crashes". We also have an article available to help you adjust the refresh rate for your device titled "How to adjust refresh rate options on your Galaxy phone or tablet". Lastly, we have our team of experts available to assist you further through chat if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    new cellphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buying experience. I would highly recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while i switch over to android. Im impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone I ever had. Takes awesome pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone i like the way it operates from single to tablet mood

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Womp womp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone however, if you are darker the camera will wash you out and make you look like the walking dead. It makes absolutely no sense that the front camera is amazing but the back one looks like a flip phone from the early 2000’s. Outside of that the phone offered a lot of nostalgic fun that we don’t see with a lot of devices anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste moving to this model. Fell off things a lot due to balance and size

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TerryM, thank you for sharing your experience using the Samsung Galaxy Z Flip7 with us. We value your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having any details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further. I suggest contacting Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

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