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Customer Ratings & Reviews

Model:
SM-F916U
SKU:
6426768
Your price for this item is $50.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Z Fold2 5G 256GB's large screen, excellent camera quality, and improved durability compared to its predecessor. Many appreciate the enhanced hinge and the device's impressive multitasking capabilities. However, some find the phone heavy and expensive, and the lack of water resistance is also a recurring concern. The advanced technology is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 117 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    SAMSUNG FOLD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC. TOTALLY SATISFIED. HIGHLY RECOMMEND PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever, but fragile.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone i have owned. The foldable screen is amazing and it is like having two different device. The screen does get scratched very easily and it is very fragile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No going back to non fold life now. At the price should have had 512GB of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the foldable display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Switched from an iPhone and happy I did. Flip phones are the future. I do miss some iPhone features, but I knew that would be the case. Camera is on, but I don’t think you get this phone for the camera. Wish it was cheaper, but technology isn’t cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Love this phone. It's awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really awesome. It is more than I ever expected. The store staff present on my online order when I picked it up were great. Very friendly staff at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. It would be perfect if most apps were optimized for the aspect ratio and had S pen support. Otherwise I love this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Z Fold 2 delivered right to my door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy is quick, effecient, and pleasent. I purchased the Samsung Galaxy Z Fold 2 and I am in love. This phone is wonderful. Best Buy shipped the phone in great time. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Lots of things you can do with this. I can read my email, Twitter and Facebook all at the same time when the smartphone is unfolded. Inside protective screen did bubble though within 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 1 out of 5 stars

    Wish it would be the onr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted desperately to love this phone. I waited for a month of pre order with AT&T, then saw my local BB had it in stock. Had delivered the next day. The camera was nice. The screen was excited and cool, of course. Everyone wanted to see. It. I had it for 3 days before I sent it back. It's a huge time sucking pain in the neck to keep opening your phone, so I found myself using the exterior screen more. Typing on the huge folding screen was a challenge. Holding this phone while it was open, is painful for any length of time. Watching a show was nice. Picture was beautiful. But it just wasn't practical for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Case hunting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, the current sale price for ATT on this is going for 500 off. Look into cases in Bestbuy website or straight from manufacturer sites because that is the only hard part to this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greates phone ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone i have ever owned. I have owned most apples, the note 3, note 6, note 9, and the 10 i think or the 11. Not sure... i love this phone the best.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    FANTASTIC PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed by the delay to get the product without notifying me about the Delay, other than that the product is excellent. But a very expensive phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fold it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is ahead of its time, most people wont buy this due to its high price but this device does it all if foldables are your thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is everything and more in a Samsung product. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great foldable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and not as bulky as some may think. I love having a tablet size screen in my pocket at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kash**

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my most favorite folding phone before 120hz refresh rate became available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung; rated Z

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice with so many great features. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a tablet but phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone-- expensive but its like having a folding table wallet size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone still learning what it can do, but it was an awesome purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would love a phone more than my Note, but this phone is the best I’ve ever had.

    I would recommend this to a friend