Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
SM-F916UZKAVZW
SKU:
6426271
Your price for this item is $49.99per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 142 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Z Fold2 5G 256GB's large screen size and excellent camera quality. Many appreciate its impressive battery life and the smooth multitasking capabilities. However, some find the device to be heavy, and the lack of water resistance is also a point of concern for certain users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Phone I've owned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beast! Major upgrade from last year, the front screen is totally functional on its own. There may be some adjusting due to the narrow display and keyboard, but I don't find this an issue, and this comes from someone with very large hands. Once the phone is unfolded, it feels like a completely different experience. The real-estate is and usability is mind blowing. I personally don't have many complaints about the phone itself. I'm coming from a note 8, one thing I do notice is; using the phone closed, there is a noticeable weight increase and is very blocky when in pocket, but most phones are nowadays. The hinge is very sturdy and the device has an excellent build. Be careful with the inner screen, although it does come with a screen protector supplied by Samsung, it still feels fragile. I am highly satisfied with this purchase. PS: Insurance of some kind is a must!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Lives up to the hype

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been great. Seems very sturdy and the screen when folded open is absolutely amazing! A little on the heavy side but definitely don't mind. Battery life has been great. Most apps and webpages display just as they should. Able to do tons of multi tasking!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best phone I've owed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade once a year. I've had an S6 edge, Note 7, S7 plus, Note 8, S9 plus, Pixel 3XL, Note 10 plus and now this. I enjoy samsung a lot. They hace really come a long way with what they offer and the quality of their products. This phone is so ahead of the curve. I do miss a few things: Lack of IPS rating - meaning no water or dust resistance. And how I have yet to find a case for sale - that's not one of the two ugly ones samsung is selling. I would have hoped case makers would have really pushed to have cases available by launch date. But here I wait, which is fine. The phone is a bit heavy, but you get used to it. The large outer screen is my go to. But when I know Im going to invest some time on my phone I'll open it up, that's when the most enjoyment happens.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Just got it this week

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up until now I've always had the note services, 3 of them, my last one was the 10+. I decided to get the z2 fold mostly for the reviews. It is very expensive but I got a decent trade in price for my note but I also was out of pocket over $500 to buy out my contract. As far as the z2 so far I like it. It is quite heavy but looks great folded or unfolded. Outside screen is great and you can do a lot even folded but unfolded it is a whole new world.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung zfold phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, great phone. Still learning all features. The only complain is quite heavy, hope next zfold phones will be lighter.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    A good iteration but some shortcomings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a great number of features and the screen looks great, but the screen doesnt feel great to touch, gets filthy easily, hard to clean and fragile. phone is also very heavy and overpriced.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy Fold.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Traded my Note 20 Ultra for the Fold because of an amazing trade in credit. After a month of use I am very happy and Keeping my Fold for at least a year. few Things I don't like is the weight, camera quality, Microphone quality and fear of breaking folding screen. But, after I seen multiple durability review videos and getting use to the weight factor. The last issues are the camera and Microphone, coming from the Note 20 Ultra I am considering buying one only for camera and microphone technology. I'm giving the Fold Z 4 stars because I hope they software improve those two area. Camera and Microphone.

    I would recommend this to a friend