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Customer reviews

Rating 4.4 out of 5 stars with 244 reviews

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  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Rating 3.9 out of 5 stars with 34 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 244 reviews
  • Rated 5 out of 5 stars

    DEFINITELY recommend.

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    Posted .

    This is my 3rd Galaxy fold... Ive had every iteration of the fold since the first one and im so enjoying these new foldable phones. I come from the Note series and every since ive jumped over to the folds, ive never looked back... Especially now that you can buy an (Spen) for the fold now which makes it perfect now. The price is a little cheaper this time, with a smaller battery then the last, but its still such a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!!!

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    Posted .

    I’m really in love with this phone I’m enjoying so much the big screen on it and all the things that you can do with it !!!! Also this phone seems to be more durable !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen quality

    Rated 5 out of 5 stars

    Surprising superior improvement from last version!

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    Posted .
    Owned for 1 week when reviewed.

    it took me a few days to get used to it and get around all the features. after that I started thinking less of my iPhone 13 Pro Max. the inner screen is mind blowing and the crease is not something that bothers me. the quality is better and the screen is better Thant the Fold 2. battery is okay but not great. the camera is decent but no the best. I recommend it but there are some compromises.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    ANDROID/SAMSUNG LOVER

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    Posted .
    Owned for 2 weeks when reviewed.

    I love my new GZ Fold 3..the front and flip open screens are awesome. I love watching movies with the larger phone screen. I was really impressed with touching the screen with 2 fingers to open up wide screen..front screen keyboard is a lil too tight but I've gotten used to it

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design, Screen quality
    Cons mentioned:
    Call quality, Keyboard

    Rated 5 out of 5 stars

    A piece of the future

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    Posted .
    Owned for less than 1 week when reviewed.

    8 short years ago in CES 2013, Samsung showed us what the future could look like with a video showcasing a conceptual folding phone. The video was cringe, but the future was appealing. A little more than 2 years ago, with the launch of the first Galaxy Fold, Samsung made the first step into the future. Baby steps. Today, I'm holding a piece of this future. The first Galaxy Fold wasn't exactly a success, multiple review units had their screens broken before it even shipped to the public, the whole fiasco colored me deeply skeptical towards foldables. But the novelty of a water resistant foldable is hard to ignore. One too many episodes of Mr. Mobile's videos later, here I am, holding my very first foldable. Let's start with the elephant in the... fold? The internal screen is, like any other flexible screen, soft. There's still a long list of cautions when you set up the phone for the first time, and thanks to the newfound compatibility with Samsung's S-pen digital styli*, now even longer. * Only the S-Pen Fold Edition and S-Pen Pro in fold mode are compatible, other styli may damage the screen. There's a screen protector on the internal screen, and you seem to be able to remove it - Samsung strongly advises against doing this. The protector feels like TPU, users of Skinomi or IQ Shield films will feel right at home, this sentiment is shared by your oily fingerprints. The crease is still there, easily discernable under strong light, your fingertips can feel it too. Also returning from last year is the bumper trim protecting the screen, this year's trim has a flat profile and has a more natural look. What did not return from last year, is the camera cut out. A 4MP camera is tucked underneath the flexible display, at the 3/4 point along the top edge. To improve optical qualities, the pixels are less dense above the camera. Don't believe what tech YouTube tells you, when the pixels are lit up, you can absolutely notice this patch of weirdness. Even worse, the pixels are large enough that you can even make out the R/G/B subpixels. Now I'm complaining about a flexible display on a waterproof phone, with a camera hidden below it! Anyways, this UDC does not have the same levels of image quality as other front facing cameras, and it is intended as a video call camera. I cannot go on without discussing the experience of actually using the main display, so I'm going to do it right now. The display is taller than it is wide, as a result, the height of the phone limits how large your videos can go. When watching 64:21 (commonly, and incorrectly, known as 21:9) movies, the experience is not significantly better than a large slate phone. In fact, in these cases my old LG (RIP) V60 has more effective screen size than the Fold 3. But when the video aspect ratio goes down to 16:9, the experience goes beyond what any pocket friendly slate phone can offer. Watching YouTube videos isn't the only thing this screen is good at. Opening spread sheets, reading documents, things that are only "doable" on a normal slate phone, the Fold 3 makes then enjoyable. As an added benefit, you can also open two apps side by side. But if that's why you are looking at this device, the Microsoft Surface Duo, or any of LG Mobile's old dual screen offerings might be a better choice. Those are significantly less costly, and you don't have to treat the screen with nearly the same levels of care. Before we fold the main screen shut, let's take another look at it, with the screen half folded. In this position, you can rest the phone on its external screen, stabilize a camera shot, use it for video call, some other uses I can't think of. With the phone folded, you are left with a narrow, thick, heavy and remarkably dense device. Feels like you can whack someone over the head with it. The chassis is trapezoid in shape, to give the main screen an acceptable bending radius and avoid crushing small foreign objects, like dirt, onto the panel. Even at its thickest point, the Fold 3 is thinner than an LG V60 with the second screen installed, which is quite impressive. Front and back panels are made of glass, proper hard glass just like any other phone. Gorilla Victus apparently. The back panel was frosted in a very satisfying manner, I mistook it for anodized Aluminum, before realizing that the Fold 3 can do wireless charging. The hinge is glossy. Considering the fact that most cases, including many of Samsung's own, don't cover the hinge, it's a bit of a bad move. Not only does it have a solid claim to the title of the most attractive new home for your fingerprints, it is also likely to scratch with long term use. Now, the external screen. With the device folded, the Fold 3 is a fully functioning modern smart phone. But fully functioning is the best descriptor this experience deserves. The screen has an aspect ratio of around 24.5/9. Remember that candy bar prototype Essential (that weird phone company) showed off two years ago? Imagine that, but twice as thick. While the elongated screen is useful for scrolling through messages and social media feeds, it is also very narrow, making it very hard to type on a 26-key keyboard. The external screen is not even as wide as the iPhone SE2's (in today's world) tiny 4.7inch screen. We spent an entire decade on QWERTY touch keyboard, going back to 10-key on a $1800 smartphone feels a little bit insulting. At least the external screen is protected by hard glass and Samsung doesn't care if you remove the factory screen protector on this one. There's a 10MP front facing camera on this side, circular cutout top middle. Both the external and internal screens have up to 120Hz adaptive refresh rate. Speaking of cameras, despite having a redesigned camera extrusion, the three camera sensors below it are the same as the last Fold, which in turn is inherited from the S10 series. This hardware doesn't stand out in today's market, and Samsung foldables are still a few steps away from no compromise. It's good enough, but you can get better results for less. One thing Samsung did not compromise on is charging. Wired charging is rated at 25W and wireless at 10W, in line with other Samsung flagships. Which you will need, because the 4400mAh total capacity is not only lower than the S21 Ultra, it's also a step down from the last Fold's 4500mAh. The decrease in thickness came at a cost. The only accessories included are a C to C cable and a SIM pin, the box is very minimalist. Samsung also offers a bunch of weird perks with the Z Fold3, called Z Premier. Ranging from Evernote subscription to a box of sweet treats. uh, ok? I guess that's the end of my review... did I miss something? The performance? Typical S888 I guess? Outperforms Apple A14 in MT, not as good in terms of graphics. A lot of less costly phones provide the same performance, nothing special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is really no excuse not to purchase this

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    Posted .
    Owned for 2 months when reviewed.

    This is the phone for non-power users like me, believe it or not. It is an entertainment device 1st (when open) and just so happens to make\receive phone calls (when closed). It has never missed a beat. Turns on specific light when I pull into the driveway. With software upgrades, it has taken care of any issues (apps fitting the screen) or other concerns I had. Always have battery left when returning home after 10-12 hour days. Still trying to get used to the weight though. For the elephant in the room; in my opinion, the crease really is not that noticeable in most video\movie watching scenarios. it is more noticeable when using the S-Pen however. You can get one for a much more reasonable price now. So there is really no excuse to purchase one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stop debating and get it.

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    Posted .
    Owned for 2 weeks when reviewed.

    They finally did it! If you have the money and are interested then stop thinking about it and just get it. Samsung finally did it. Its hard to put in words but im still smiling using this device after 2 weeks. If you are a big kindle user then this will replace that. I find myself using the front screen the majority of the tike when im out in public or at work. But when I have more than 5 min to myself the tablet comes out and its pure mutimedia/multitasking heaven no other device can provide. MY daily use during a work day consist of checking news/stocks with a periodic youtube viewing here or there throughout the day. I haven't had a 2-3 hour phone call yet so i can attest to the battery life under those conditions. My battery is usually around 22% after a 12 hour work day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual purpose phone / tablet

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    Posted .
    Owned for 1 month when reviewed.

    I have had this phone / tablet for a couple months now, and love it. I needed the functionality of a phone and the capability of a tablet and didnt want to carry both. It was a bit of a learning curve coming from an Apple product (only because their are so many more options on the Fold / Android phone), but well worth the time spent figuring it out for the overall benefit. Its is a bit bulkier phone, especially after putting a case on it (which i highly recommend), however again worth it for how i use it. The battery lasts all day, the call clarity is great (even when using the speaker phone option), and the camera is more than adequate. Only knock on this product is the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know you want it!

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    Posted .
    Owned for 1 month when reviewed.

    First, the Fold3 is expensive. But it's worth everypenny. It's a phone, tablet and computer that fits in you're pocket! With Samsung you get the usual-excellent displays, speakers and cameras but all packed into a device that goes from phone to tablet to computer. This is for the power user, traveler, artist, note-taker, gamer, and even photographer! Samsungs desktop experience is know as "Dex" and turns the Fold3 into a full fledge desktop computer. Super-fast, super-responsive and incredibly powerful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Screen Has Failed Twice !!!

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    Posted .
    Owned for 2 weeks when reviewed.

    In theory this is a great idea for a phone. However in the hands of the customers (who like me was never used to babying this phone so darn much ! Have been very careful and had a case on it always, but the sceen stop working on inside of the opened sceerr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    Owned for 1 month when reviewed.

    Incredible camera i like u can take photos while recording or watching a video also slide the shutter button !very easy to navigate apps. Rode a bike through the desert an

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Z Fold 3

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    Posted .
    Owned for 1 month when reviewed.

    I have really enjoyed this phone in so many ways and I think it is the coolest phone out there. I love to open up my phone to view pictures and small print or just to get a better view. The camera is stellar. The battery could last longer but it is like a mini tablet/phone and it works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy husband

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    Posted .
    Owned for 2 months when reviewed.

    Bought for my husband and this man is forever watching movies and youtube on it when i want to hog the tv. When i show him something on my phone he just cant seem to understand why my screen is so small lol. He wont be going back to the regular galaxys no more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best High End Phone

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    Posted .
    Owned for 4 months when reviewed.

    The Samsung Galaxy Z Fold 3 is one of the best high end cellphone in the market today its screen is very good sounds is great too but its very expensive phone every ti.e inuse my phone they always complement me about the foldable phone they say its unique i always ay games on my phone when im waiting fir my friends you always get something to do in the phone great phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted .
    Owned for less than 1 week when reviewed.

    Just wow! This phone was my upgrade from an iPhone, but unfortunately I did have to go back to iPhone because of how integrated the Apple system is in my life. All I have to say is if I had stuck with android after all these years, this phone was the one to stay with! I do thing we have a while before foldable displays are a real thing to walk around with everyday though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels premium

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    Posted .
    Owned for 1 week when reviewed.

    Didn't think I would get used to the "bulkiness" but honestly feels very natural and fits better in most pockets. Great build quality and screens are amazing, The crease is not as bad as some say but that's subjective depending on what you're doing. Cameras could use some improvement but it still takes great pictures. Wish it came with a stylus but you can't ask for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expand your phone to a mini tablet

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    Posted .
    Owned for 4 months when reviewed.

    Expand your phone to a mini tablet. Got it at great discount . Not sure its worth paying full retail. It was more bearable at $800 off unlocked. So I sold my Note Ultra and tried this. Not bad. Wish it was wider when folded. A little bit better battery life would be good. Screen crease only noticeable in direct light. Looking forward to getting the Fold 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    absolutely fantastic

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    Posted .
    Owned for 1 month when reviewed.

    I was not so sure about buying this phone as this is too wide and too narrow at the same time but I am really happy that I bought it. If you like reading books on your phone, this is a phone for you, you dont need kindle or any other device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crack in screen.

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    Posted .
    Owned for 9 months when reviewed.

    My son loved the phone but the screen just cracked along the crease. I was with him when it happened and he was gentle with it, and always is. I have BB Protection Plan so I will see how it goes and update in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    Owned for 1 year when reviewed.

    Excellent phone with good options and good camera for beautiful pictures

    I would recommend this to a friend