Customer Ratings & Reviews

The screen where it folds is very sensitive and doesn't come with a charger box

Works as promised. Still can't figure out how to screenshot things. And there is no owners manual online.

The best phone I’ve ever had it’s like having a mini tablet the display is impeccable sharp clear and crisp

Amazing fold 3 phone . I was a note person but since i been using my fold 3 cannot compare to other device's..

The salesperson lied to me, He said they could transfer the data from my old phone to the new phone; they couldn't!! The phone did not come with a charger. The process of setting up a service was confusing, incorrect, and took several long calls to AT&T to finally get set up correctly.

Let me start off by saying that I don't view the Z Fold 3 as a phone, but more so as a device considering its "mini tablet" mode. I had the last 2 generations and the most significant improvement was between the 1st and 2nd. If you're a Z Fold 2 user and trying to determine whether to make the switch to the 3, you won't be missing much if you choose to pass on it. I'll try my best to articulate why below. It may be long, but I'm just hoping my review will help someone in his or her decision process. Design: One of the biggest gripes I've come across on the internet regarding the Z Fold series are the phones' heftiness. I will admit that it took me some time to get used to the heavier weight, but again, I used to it over time. The Z Fold 3 is slightly lighter than the 2, but it's nothing significant. Nevertheless, you'll adapt to it. The front screen is big enough for me to text on despite the awkward screen ratio (tall screen). Speaking of the front screen, Samsung did a great job in making it 120 Hz to match the bigger screen as it's absent on the Fold 2. Also, the camera hole on the big screen is "invisible"; it can still be seen as it'll be pixelated, but it's less noticeable when viewing content. Battery: One would think that a device that has 2 screens would have one of the best batteries; however. that is unfortunately not the case here. Now considering I work in an office environment with easy access to my charger, the battery will never die on me. But when I do leave work (6:30 am - 4 pm), I typically have around 45-50%. This is dependent on whether I have a slow day and have time on my hands to watch videos and browse the internet. Not to mention, I plug it into my car for Android Auto which then charges it. Therefore, the battery will never be a major issue for me. But if you're someone who will be away from a charger for long periods of time and heavily utilize your phone, I can't see it lasting a full day on a single charge. I gave this review 4 stars because of the battery which could be better. I think I understand why Samsung didn't insert a larger battery, but I'll touch on that in my conclusion. Camera: Unfortunately, I'm not the best candidate at all when it comes to rating the camera still shots and videos. However, I have taken a few photos just to see the quality and it's good enough for me. But it's a known fact that the S21 Ultra's camera is better and I agree. If you're a photographer who absolutely needs an awesome camera, the Z Fold 3 may more than likely disappoint you. Nevertheless, it can get the job done. Software: Samsung UI 3 is one of the best interfaces in my opinion. I admit that I do prefer Stock Android, but UI 3 is a close second. If you're an avid Android user and have had experience with the newer Samsung phones in the last few years, you won't be disappointed with the Z Fold 3. I do recommend playing around with the aspect ratio in the settings to take full advantage of viewing certain apps in full screen. The Z Fold 2 had a few hiccups with this, but Samsung rectified this on the 3. Now if you're coming from an iPhone, it may take some time to get used to it. Android is definitely more complex than iOS; I have a 12 Mini that I'll go to every now and then for its simplicity and small form factor so I understand, but I digress. The UI runs smoothly with no hiccups. Features: The S-Pen compatibility is probably the biggest difference between last year's Z Fold 2 and the 3. I'm not certain, but I think there was an update to where the Z Fold 2 became compatible with the S-Pen. Again, I'm not sure but I want to say I read it somewhere. If you're a Note user, you'll be happy with this addition. The only gripe you'll have which I share is the inability to insert the S-Pen into the Z Fold 3. I have the Samsung case which has a place where the S-Pen can be inserted. Other than that, you'll have to carry the S-Pen around which is an inconvenience in my opinion considering you can easily lose it. Speaking of the case, it's ok but it could be better. I wish the cover was magnetic, but it easily flaps open and can be bothersome at times. Call quality/durability: The aforementioned hasn't been an issue for me at all. Calls are crystal clear for me (Verizon) and the screens have held up. I do recommend discarding the front screen protector and replacing it with a tempered glass one. The inner display is supposed to be a certain percentage tougher than the Z Fold 2 and I imagine it's due to the S-Pen. The S-Pen has a spring loaded mechanism to where if you press too hard on the screen, the point will retract which is a nice touch. Conclusion: The Z Fold 3 is probably one of the most fun devices you'll have fun with. It isn't for everyone, but tech enthusiasts like myself will appreciate it for what it is. In regards to the battery, I believe the Z Fold 3 is lighter because of the smaller battery. Had it been larger, the weight would've been more prominent. Again, the weight is one of the biggest complaints from consumers. I'm not sure how Samsung can find a middle ground on this aspect, but you can't have your cake and eat it. Overall, if you can stomach the price, I believe it's worth it. Samsung's Trade-In program saved me a huge chunk of money and basically knocked the price down by half when I traded my Z Fold 2. Do I believe foldable phones are the future? If the price can come down, I think so. Having the ability to open your phone up to a larger display to watch videos/movies and read eBooks is an awesome experience that I believe anyone would enjoy. Looking forward to the future of foldable phones.

Awesome phone. Awesome service. Set up was fast. Would recommend the phone, and this particular store to others.

Incredible, solid phone. This phone is so much fun to play games, watch tv and work on spreadsheets.

So far this phone is awesome! One of the best Samsung phones I have ever owned.

Great phone. Z Fold 3 Samsung take the phone to the Next level I don’t think I’ll Go back to the normal Phone

Something diferent but good still learning about it but until now is an amazing phone. Thanks samsung

I liked this phone after a couple of days it didn’t want to open flat

No slot for SD card and no notification light on front of phone or flash

Awesome phone. This is my 3rd samsung phone They get better and better. Very easy to navigate too.

So glad I finally made the leap to a foldable phone. Amazing have a phone and a tablet in one device

This is my first fold phone and I gotta say this thing is amazing

Very pleased with the new phone. Still learning about the new device but loving it so far.

It is everything I've always wanted; and a smooth interface. You cannot ask for more!!

One of the best phones I ever owned. Its different but cool. Might keep buying this line

I enjoy this phone very much and am typing on the big screen now.