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Customer Ratings & Reviews

Model:
SM-F926UZSAVZW
SKU:
6468281
Your price for this item is $49.99per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 262 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and its suitability for multitasking as major pros of the Galaxy Z Fold3 5G 256GB (Verizon). However, many comment on the battery life and camera quality needing improvement. The phone's weight is also a recurring concern for some users. A few users also noted the screen crease and lack of a headphone jack as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 262 reviews
  • Rated 1 out of 5 stars

    Kludge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst technology purchase I have made in 50 years of buying tech. An incredible mess of software that is anything but android. Bixby is unusable. Don't consider this phone, the folding feature is cool but not ready for the big time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy! I have to constantly reset the phone when I do a search on the internet, or when I listen for tunes in Pandora. Typing in the fold is challenging as well. Total waste of my money!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Where did my screen go?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My front screen isn't working and anytime i close the phone it completely shuts my phone off.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Skreebs. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Still on Backorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still havent received it. Still on backorder. Wasnt aware it qould be this long. Paying for a phone i dont have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard was way too small to text when the phone was closed, not what I expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    ZFold3 this!! Galaxy S22

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this little/big device has impressed me and I've just begun using the ZFold3. I really enjoyed the Note series from Samsung and wanted to stay with a simular device, so when they offered the ZFold3 and i held it for the first time, I was like 'Heck Yes' it fits in my hand nice and if i want the bigger screen i.e. Note/S22 Ultra, I got em beat with the ZFold3. Sorry S22 Galaxy users lol.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Huge improvement over previous model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fold 3 is a huge improvement over the previous Fold 2. Screens are amazing. Inner screen feels like glass not a plastic screen protector. The hinge seems to be better quality. The inner camera is hidden most of the time but occasionally you see the camera circle. Feels solid and battery life is excellent. Overall an excellent device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure enough big screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and good execution, but overall not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this phone / tablet. Color is vivid. Everything is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Phone Extraordinary Manufacturer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has been a positively life changing blessing in my life. As I hold this phone in my hands I am very grateful for this amazing experience. Whoever knew this would ever be possible. Leave me with this phone all alone and I'll be enjoying life to the max for years. My Samsung galaxy note 9 has proven to be extremely solidly manufactured. I imagine it was created and put together with love. It has fallen off my motorcycle a few times and survived with only a few scratches. It's fallen many other times and is still up and running. I must thank God first which is the creator of the brain of the man which created Samsung. Secondly I truly thank all those at Samsung and beyond which made this possible. Life is phenomenal, LG, life is more than good. SAM-SUNG Sam means 3 and Sung means Stars.... beautiful humble name but in reality you are more than 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone!!! Battery life could be better. Other then that the phone is great and fast. Traded in my old samsung for this one at best buy and it was so easy. Love the phone and shopping at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great piece of tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a little narrow when folded and somewhat large when open but nothing you cant tell when looking at it in the store. Good cameras, very fast, quality piece.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, nice display very fast. Great buy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The present & future!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ticket! Makes !y 13 ProMax seem tired & outdated. This phone is ALWAYS a conversation piece when im out & about. Best Buy had it for 400 dollars less than Verizon & they were great. O!ce you go Fold 3, regular phones pale in comparison. My new fave!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely dont buy on ATT plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself isnt great. With screen creases showing too soon. The ATT LOCKED handsets being sold now are from very old remaining stock. ATT policy changes multiple times making activation and unlocking very difficult. The ATT customer service is pathetic. The calls are bots or CSRs that just say sorry nothing they can do The offshore back end team does all the work and cannnot be reached by customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Up for this Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Android user all of my life. I am still trying to navigate everything this phone has to offer. All in all, I love this phone because it opens to a small tablet. It works well with a stylus or your finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy buy buy dont even think about it buy it. You wil not regret it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful phone. need more options for cases with hinge protection though!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best phone to watch movies and play games!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only hype nothing to it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big name and then nothing. Brought it a few weeks ago and have had no success in using it as you would think a new latest technology phone would work. Maybe the processor is not powerful enough....the web pages don't load and apps take forever to turn.It is always buffering.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      We appreciate you reaching out to us. Thank you so much for your time in leaving this review. We are so sorry to know that you are having an issue about your Samsung Galaxy Z Fold 5G in terms of web pages downloading and apps that are too slow. Kindly check this link which is very useful in terms of quick troubleshooting with your device issue.

      https://www.samsung.com/us/support/troubleshooting/TSG01203056/

      To add, this link will also help you clean your browser had you have opened multiple websites:
      https://www.samsung.com/us/support/answer/ANS00086162/

      For additional assistance, I’m including the contact information for our Social Support team for immediate support.

      1. Customer Service Hotline: 1-800-726-7864.
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      4. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144134169

      Thank you.

      -Remie Samsung