Customer Ratings & Reviews

This phone is epic so glad i upgraded from fold 2 to this. Loving all the new features. Im very happy with this phone

Great phone super fun! Coworkers loved it one even went and got one. Recommend for someone who spends a lot of time on their phone.

Great resolution and clear sound. I now watch all my favorite shows on the phone. Only downside is that it’s a little heavy. But works great!

I had the zfaul 3 it lasted 8 months the screen started to crack I had a lot of problems with Samsung but this phone is wonderful for my business and that's why I'm going to try again with the z fall 5

I picked this up from the store and I am pleased with my purchase, I will recommend store pickup when buying an open box item from Best Buy. That way you can see what you’re paying for.

Love the phone. The charge port went out on me after 2 year's

While i liked this foldable I realized that there were some tradeoffs that weren't worth it for me. A decent phone but only really useful if you are a heavy multitasker.

For a open box product it was in excellent condition the box looked bad but the protuct was there in a great condition and I haven't had problems with it

Excellent product nice service thanks for the support

I have been loving my phone!! Omg!!.. as a student and a person who doesn't really like too large devices, it serves me perfectly and i will definitely recommend.

I loved the idea of the foldable screen but had several concerns. It has not only lived up to my expectations, but has put all my concerns to rest.

The flexibility of having 2 screen sizes, allowing you to selct the size depending on what task you are working on.

The samsung z fold5 is a great phone and i couldnt have gotten it cheaper anywhere brand new other then bestbuy

Phone came in mail nice and not damage. Basically like new no issues would shop here again

I'm enjoying the phone and the price is good with open box deal at best buy

The giant of all smart phone, very user friendly and I recommend y’all to buy this phone

I had the 3 i love the 5its thinner .still figuring out the new features otherwise a great buy

Customer service sucks at Conway. But online ordering was great and less idiots to deal w

Made the change from the Iphone 14 pro max. I forgot how customizable the galaxy phones are, specifically the galaxy Fold

Great phone! Opens up to work like a tablet. And you can save tags when opened up. And the discounts make it even sweeter