Customer Ratings & Reviews
- Model:
- SM-F946UZKAXAA
- SKU:
- 10982740
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
to a friend
This is gr8
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight good fit in hands only issue is front screen key board is too small
I would recommend this to a friendSamsung Galaxy folder 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone this month around October 13th. I really love it. Best phone ever
I would recommend this to a friendEvery body goto best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy it's so much good And my phon zfold it's amazing
I would recommend this to a friendDO NOT BUY W/O ACCIDENTAL HANDLING INSURANCE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy a folding phone from Samsung, always buy the accidental handling insurance, or better, if you have total plus it will automatically give you the BB protection which includes AH. If you dont, dont expect Samsung to honor your warranty. My Fold 5 formed a line down the center of the inner display. Not due to me or any damage from mishandling. First major problem, service request on the website. When selecting ‘inner flex display damaged’ it takes you to a page that wants you to pay $615.94 to replace the inner display. No option to send it in for warranty. It took me going through all of the options and selecting another option that concerned the display. Not once in any option did the system offer to have my inner display changed at the promo price ($250) which I qualify for! Long story short, Samsung is claiming a ‘scratch on the lcd frame’ caused the inner display damage and voids my warranty. They have to prove it but refuse to do so. I have two conversations recorded of two samsung reps and a supervisor all claiming that a scratch can cause that damage and they dont give a crap. One of the reps when I brought up the repair promo price I qualified for, she claimed that I cant do that because I have damage that needs to be repaired at the same time which is the scratch and would require replacing the housing!!! I argued a scratch isnt damage and doesnt need the housing replaced!!! Ultimately I sent an email to the Samsung CEO and Executive level office. I am hoping they step in and clear my repair. I dont think I will be buying any Samsung products in the furture and I dont recommend anyone else buy their products either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations MR2022, thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty that can be added to your eligible devices. It's great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, or to dropping your phone and shattering your screen while bringing in your groceries. Talk about peace of mind! The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. Let us know if you have any questions for us or if you would like further assistance after reviewing the resources that have been provided. Thank you for being a valued Samsung customer. - Debra
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the top phones i used recently. Shipping and delivery was quick.
I would recommend this to a friendIts the nice device i love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graet price and product its very good phone i like the color
I would recommend this to a friendZFold 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was amazing, the overall on the device gets a A++++++ from me
I would recommend this to a friendZ fold 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just dont like how to make screen shots. It's to difficult compared to my note 9
I would recommend this to a friendThanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, it was a very good purchase since it was a gift for my wife
I would recommend this to a friendThe best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best phones I've ever tried, I recommend it.
I would recommend this to a friendBest phone ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone in the market!! The combination of a phone and a tablet.
I would recommend this to a friendExcellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good shopping experience in this place and the prices are very much appreciated..
I would recommend this to a friendShe loves her phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is in love with her phone. She uses it for everything.
I would recommend this to a friendPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product very much I gift this phone to my dad he like to use it
I would recommend this to a friendSamsung the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone great service at best buy samsung is om top
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and great store this is my second phone from best buy
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wounderful love this phone my wife want one also she loves it too
I would recommend this to a friendLove this phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my phone. I been wanting this phone since Galaxy fold came out.
I would recommend this to a friendGreat products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always has the best smart phone's and i always buy them at bestbuy
I would recommend this to a friendReally good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I'm literally infatuated with the device! Thank you best buy!
I would recommend this to a friend