Black Friday is hereNew Doorbusters added. Ends 11/29.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,149.98
The comparable value price is $1,919.99

Customer reviews

Rating 4.5 out of 5 stars with 119 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 119 reviews
  • Rated 5 out of 5 stars

    Amazing performance in your hands

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Fold 3. This iteration is a good improvement over it. Starting with the Screens, the front stays mostly the same, it is narrow but that is perfect for swipe texting one handed. The inner screen feels different but only time will tell how long the protector will hold up as it did NOT on the Fold 3. Best thing I really the increase in brightness by 700 nits! The lack of bezels is also a plus. Hardware it self feels new and improved. Opening and closing is more secure but the crease looks the same. The gapless hinge is a huge bonus as now it allows for a slimmer profile especially with a case on, although I prefer caseless. A few things about the software/cpu. It is overall a lot smoother but that usually happens with a new release. The animations seem slow at 120hz but you can fix that by lowering to 60hz or opening Dev Options and removing them altogether for a faster feel. Having more apps show in the taskbar is useful for those who switch around a lot. This thing handles multi apps open like a champ without much heating. Games run without a stutter the battery so far gives me 6-8hrs SOT depending on my gaming habits. Camera is a huge improvement over the old Fold 3. Look at youtube reviews and see that it almost keeps up with the S23U in bright and low light, front cam and videos but falls short of the zoom, which I don’t plan to take pics of the moon so not a negative for me. Minimal blur and sharp images of moving objects is what I need and so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sufficient and Ergonomics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone meet all the requirement of a foldable phone. The out side screen is sufficient enough to make me use it with one hand. Acutally, I like it because it is much ergonomics when I am making a call. It does not feel like I am holding a brick compare to those 6.5 screen phone. I am very satisfied with it that I wish the make one similar in height but a bit wider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two phones in one, small and large.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect combination with it's narrow external screen fits perfectly in hand. Then when unfold it becomes one of the largest phones an actual tablet with the power and functionality of a computer. That fits in any of your pockets comfortably. Providing you with the power to communicate or multi-task in a very stylish form factor in any situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samesung Z fold 5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent phone. Great for multitasking and combination of big and small monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best fold phone I have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fold phone you can get! AMOLED is awesome! The system is so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung fold 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per oder pick up release date,the best fold phone in 2023 ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Productivity Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone productivity is at the top even when you are not used to multitasking the phone inspires you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Electronic

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy transition the people made me feel like family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Galaxy Z Fold 5 BEYOND EXPECTATIONS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Z Fold5 in Phantom Black is a true marvel of modern technology. I recently purchased it from Best Buy, and I couldn't be more impressed. The foldable design is the standout feature, allowing me to seamlessly transition between a compact smartphone and a spacious tablet with a simple fold. The Phantom Black color gives it an elegant and sophisticated look, making it a head-turner wherever I go. The 7.6-inch Dynamic AMOLED 2X display is breathtaking, delivering vibrant colors and crisp details. Whether I'm watching movies, playing games, or multitasking, the display ensures an immersive experience every time. Performance-wise, the Galaxy Z Fold5 doesn't disappoint. With its powerful Snapdragon processor and ample 512GB of storage, it handles everything I throw at it with ease. Apps open quickly, and multitasking is a breeze. The camera system is impressive, capturing stunning photos and videos in any lighting condition. Whether it's landscapes or close-up shots, the Galaxy Z Fold5 delivers exceptional results. Battery life is solid, easily lasting me through a full day of use. And when it's time to recharge, the fast charging capabilities get me back up and running in no time. Overall, the Samsung Galaxy Z Fold5 is a game-changer in the world of smartphones. Its innovative design, stunning display, powerful performance, and versatile camera make it a standout choice for anyone looking for the ultimate mobile experience. If you're considering purchasing one, I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processing power, great Camera, and the battery lasts all day while on screen. The best part is the huga open screen for videos and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the fold 4 before the fold 5 and while it failed me near the 1 year mark (full refund from Samsung) I still went with the newer model, because of the refund. This model may or may not fail me later but it is so much better on my eyes at 64 years old that I don't want to go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new galaxy phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent device. The camera is clear and very sharp. I love everything about the phone. The battery lie span is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi-tasking phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen size and how you can run multiple apps at the same time feels really good in hands to use also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone out there, tablet/phone..multitasking and gaming at its best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for not only entertainment purposes, but also for work. The bigger screen is amazing and is so clear. I use office programs like work and excel and they are so easy to use. The full until with a case is smaller then my old phone but i can open it up and enjoy the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung mobile

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and camera quality. Amazing performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good cellphone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cellphone when you unfold the screen wow excellent although we would like the main screen to be bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and makes awesome pictures. Got it for $300 less than retail price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone is slow and falls short

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Samsung Galaxy S22 Ultra to this. I had high hopes for being able to do quick work stuff on it, at least as easily as with my old phone. Unfortunately, this phone does not process very quickly and although I like keyboard functions that only work when you can use two hands. When the screen is closed, the front screen is small, and using that keyboard is harder. All in all, it's not the phone for me. Im going back to my S22 until there is a new version of that phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4.99 Stars

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, excellent for entertainment. Great battery life and screen display. ONLY knock against it, is the camera is not the best phone on the planet....and for the price I paid, I'd expect nothing but the best. Still a great cool phone. May not be worth the high price. Had this and the Google Fold, I liked my Samsung better....not as heavy and software was better.

    No, I would not recommend this to a friend
Sponsored