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Customer Ratings & Reviews

Model:
EF-XF946CTEGUS
SKU:
12480949
$49.99

Customer reviews

Rating 4.1 out of 5 stars with 65 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Bad Equity Firm Ownership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys customer service and overall operation has went straight into the ground since they were bought out by the equity firm running the company now. They sent me half of a phone case and this on top of them changing programs that consumers paid for know that some people weren't aware of the changes. They hopefully will be out of business soon. Im done with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible design and poor quality, i will not purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good quality to be honest does why was in clearance

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Vaniaaguilasanchez, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5 Gadget Case. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Without having more details available regarding what you may be experiencing with your accessory and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Pointless Cover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pointless Cover Pointless Cover Pointless Cover Pointless Cover

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No gadgets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No gadgets for it like advertised it sucks completely

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your honest feedback. We understand that you are reaching out about the Z Fold5 gadget case. This case transforms your phone case into the ultimate multifunctional tool with a variety of detachable accessories. Please be advised that the gadgets are sold separately. You can attach what you need, swap it out at any time, and get more out of your Galaxy Z Fold5. If you have any other questions, do not hesitate to reach out to us. -Kelvin Samsung