Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Gear IconX 2018 True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the convenience of wireless connectivity and the onboard storage for music. However, some users have expressed concerns about the limited volume, overly sensitive touch controls, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 321 reviews
  • Rated 5 out of 5 stars

    Wife loves them

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these all the time while running. Also they let her hear ambient noises so she is aware of her surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best purchase, maybe I’m just not getting it, but they lose charge very quickly and they constantly slip out of my ears. Have to be very careful especially on runs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the potential to be great but still have lots of glitches. The main one is disconnecting while listening to music. They also disconnect if the the out of place on your ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These were the best headphones ever

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were really amazing with many features that mad listening to music even better. Make sure to get a warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the store manager Brian B. Was very helpful and well informed on the products. The product is better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ear buds ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the 2017 model version in the past and these ones are easily a few steps forward in sound quality and ease of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just one issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love Samsung products. The only issue is that one of the earbuds would not pick up charge. I dont like to troubleshoot so I just sent them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with working out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for Christmas and had it shipped with no issues. He uses it all the time and loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    If i could give no stars i wouldve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE. worse quality of headphones i ever invested in. Ive been team Samsung since the beginning but have slowly but surely been considering switching to apple. These are headphones are low the highest volume cant drain out a whisper and they pause my music while i walk, my bluetooth turns on and off while on a call! Shame on you Samsung! Last samsung product ill ever buy!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a lot of different earbuds and I have to say Samsung hit this one out of the park. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for any earbuds any better. Dropped one in the pool and it still works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good but if u have ur phone in ur pocket while jogging, the earbuds cut in and out. To get around that just upload music to the buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them until they stop getting charge. Alao the case its huge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dropped the ball with these headphones To many complications to speak on and battery life sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best wireless ear buds out there.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat these, wireless and memory onboard. Sound is excellent and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good ear plugs

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ver good product from Samsung I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung earbud

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my samsung wireless earbud............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung gear icon x are great for listening to music and talking on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best pods ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, easy to use and set up. a must have. need another pair in silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv not having a cord that gets in the way. The touch to features is nice

    I would recommend this to a friend